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The Self Storage Show podcast

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The Self Storage Show

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  3 Mile Storage Management  

Welcome to "The Self Storage Show," your ultimate resource for everything related to the self storage industry. Hosted by industry expert Jim Ross from 3 Mile Storage Management, this podcast delves into the latest trends, tips, and strategies to help self storage owners and managers optimize their operations and grow their businesses. Each episode features insightful interviews with leading industry professionals, practical advice on marketing, operations, and customer service, as well as innovative solutions to common challenges faced by self-storage facilities. From maximizing occupancy rates to enhancing security measures, "The Self Storage Show" covers it all. Whether you're a seasoned veteran or new to the self storage industry, tune in to "The Self Storage Show" to stay informed and inspired. Join us every week for engaging discussions and actionable insights that will help you take your self storage business to the next level.

Welcome to "The Self Storage Show," your ultimate resource for everything related to the self storage industry. Hosted by industry expert Jim Ross from 3 Mile Storage Management, this podcast delves into the latest trends, tips, and strategies to help self storage owners and managers optimize their operations and grow their businesses. Each episode features insightful interviews with leading industry professionals, practical advice on marketing, operations, and customer service, as well as innovative solutions to common challenges faced by self-storage facilities. From maximizing occupancy rates to enhancing security measures, "The Self Storage Show" covers it all. Whether you're a seasoned veteran or new to the self storage industry, tune in to "The Self Storage Show" to stay informed and inspired. Join us every week for engaging discussions and actionable insights that will help you take your self storage business to the next level.

 

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Duration

Release Date

#327

Storage Meetup #54 | Recorded 11-14-25

Join the weekly meetup where the self storage industry connects. Every Friday, owners, man... more

17 Nov 2025

1 HR 00 MINS

1:00:49

17 Nov 2025

#326

Storage Meetup #52 | Storage Meetup Replay 10-31-25 | Open Conversation

This replay from the October 31, 2025 Storage Meetup captures a free-flowing discussion am... more

04 Nov 2025

1 HR 01 MINS

1:01:00

04 Nov 2025

#325

Storage Meetup #51 | Conversations That Improve Your Self Storage Business

The Storage Meetup is where self storage owners, managers, and vendors come together every... more

27 Oct 2025

58 MINS

58:43

27 Oct 2025

#324

Why Tenants Are Ghosting Your Storage Facility | 3 Minutes with 3 Mile

Truth: If potential renters aren't answering your calls or emails, it's because your follo... more

30 Apr 2025

03 MINS

03:27

30 Apr 2025

#323

AI Is Changing Self Storage—Are You Ready? | 3 Minutes with 3 Mile

Truth: AI isn't coming—it's already here. And the storage owners who embrace it will have ... more

28 Apr 2025

03 MINS

03:44

28 Apr 2025

#322

Why Self Storage Owners Need to Stop "Winging It" | 3 Minutes with 3 Mile

Truth: If your storage business doesn't run on systems, it runs on guesswork—and that's co... more

25 Apr 2025

03 MINS

03:24

25 Apr 2025

#321

The Storage Owners Who Win Never Stop Improving | 3 Minutes with 3 Mile

Truth: The best self storage operators don't wait for problems to show up—they constantly ... more

23 Apr 2025

03 MINS

03:18

23 Apr 2025

#320

The Phone Call Tactics That Close More Rentals | 3 Minutes with 3 Mile

Truth: The way your manager handles the first phone call determines whether a customer ren... more

21 Apr 2025

03 MINS

03:29

21 Apr 2025

#319

Why Your Competitor Is Winning More Walk-In Rentals | 3 Minutes with 3 Mile

Truth: Curb appeal isn't just about looks—it determines whether a customer walks in or dri... more

18 Apr 2025

03 MINS

03:10

18 Apr 2025

#318

The Review Problem That's Costing You Rentals | 3 Minutes with 3 Mile

Truth: If you're not actively collecting reviews, your competitors are winning before a cu... more

16 Apr 2025

03 MINS

03:21

16 Apr 2025

#317

The Hidden Revenue Killer in Your Storage Business | 3 Minutes with 3 Mile

Truth: If you're not charging for add-ons like locks, admin fees, or tenant insurance, you... more

14 Apr 2025

03 MINS

03:26

14 Apr 2025

#316

The Security Mistake That Makes Tenants Leave | 3 Minutes with 3 Mile

Truth: If tenants don't feel their belongings are safe, they won't just move out—they'll t... more

11 Apr 2025

03 MINS

03:01

11 Apr 2025

#315

Why Tenants Aren't Choosing Your Storage Facility | 3 Minutes with 3 Mile

Truth: Customers don't choose the cheapest storage facility—they choose the most convenien... more

09 Apr 2025

03 MINS

03:00

09 Apr 2025

#314

The Hidden Risk of Not Raising Your Rates | 3 Minutes with 3 Mile

Truth: Keeping your storage rates the same for too long isn't helping tenant retention—it'... more

07 Apr 2025

03 MINS

03:20

07 Apr 2025

#313

Why Your Competitor Ranks Higher on Google | 3 Minutes with 3 Mile

Truth: If your Google Business Profile isn't updated and optimized, you're invisible to po... more

04 Apr 2025

03 MINS

03:06

04 Apr 2025

#312

The Fastest Way to Lose a Storage Customer | 3 Minutes with 3 Mile

Truth: Tenants don't leave because of price—they leave because they feel ignored. Most sel... more

02 Apr 2025

02 MINS

02:50

02 Apr 2025

#311

The Self Storage Marketing Mistake That's Costing You Rentals | 3 Minutes with 3 Mile

If your marketing is focused on "brand awareness" instead of generating leads, you're wast... more

28 Mar 2025

03 MINS

03:16

28 Mar 2025

#310

The Secret to Charging More Without Losing Tenants | 3 Minutes with 3 Mile

Self storage owners—customers will pay higher rates if they believe they're getting more v... more

26 Mar 2025

03 MINS

03:24

26 Mar 2025

#309

The Hidden Cost of Empty Units in Your Self Storage Facility | 3 Minutes with 3 Mile

The most expensive thing at your self storage facility isn't your property, payroll, or ma... more

24 Mar 2025

04 MINS

04:02

24 Mar 2025

#308

The Silent Profit Killer in Your Self Storage Business | 3 Minutes with 3 Mile

If you're not charging (or enforcing) late fees, you're losing thousands in revenue every ... more

21 Mar 2025

03 MINS

03:12

21 Mar 2025

#307

Why Your Competitor is Stealing Your Self Storage Rentals | 3 Minutes with 3 Mile

If you're not optimizing your Google Business Profile, you're handing customers to your co... more

19 Mar 2025

03 MINS

03:14

19 Mar 2025

#306

The Real Reason Your Self Storage Occupancy is Stuck | 3 Minutes with 3 Mile

If your self storage facility isn't filling up, it's not just a marketing problem—it's a f... more

17 Mar 2025

02 MINS

02:29

17 Mar 2025

#305

Is Your Self Storage Rental Process Driving Customers Away?

Self storage owners—your rental process might be costing you move-ins. Today's renters exp... more

12 Mar 2025

03 MINS

03:15

12 Mar 2025

#304

If You Don't Inspect Your Self Storage Facility, Your Customers Will (And They Won't Come Back!)

Self storage owners—your facility's condition determines whether customers stay or leave. ... more

10 Mar 2025

03 MINS

03:08

10 Mar 2025

#303

The Hidden Revenue in Your Occupied Self Storage Units (How to Unlock It!) | 3 Minutes with 3 Mile

Self storage owners—your biggest revenue opportunity isn't in empty units. It's in the ten... more

04 Mar 2025

03 MINS

03:05

04 Mar 2025

#302

The Self Storage Phone Call That's Losing You Rentals (And How to Fix It)

Self storage owners—how many rentals are you losing every day because of bad phone calls? ... more

03 Mar 2025

03 MINS

03:14

03 Mar 2025

#301

Smoothly Transitioning Your Self Storage to New Management Software

🚀 Thinking about switching your self storage site to new management software? In this vid... more

10 Jan 2025

11 MINS

11:23

10 Jan 2025