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HBR IdeaCast

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Harvard Business Review

A weekly podcast featuring the leading thinkers in business and management.

#650

The Real Reasons Employees Quit — and How to Retain Them

Unwelcome employee turnover can create big problems for managers, teams, and organizations, so it's important to understand the real drivers of attrition. New research from Ethan Bernstein, associate professor at Harvard Business School, and Michael Horn, cofounder of the Clayton Christensen Institute, points to a host of push and pull forces that cause workers to jump ship and also outlines better retention strategies. They are the coauthors, along with Bob Moesta, of the HBR article "Why Employees Quit" and the book Job Moves: 9 Steps for Making Progress in Your Career. ... Read more

8 hrs Ago

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8 hrs Ago

#649

Here’s How Managers Can Rediscover Their Joy at Work

Managing is a tough job, sometimes a seemingly thankless one where you can feel squeezed from all sides. But for team leaders who are feeling burnt out or overwhelmed with their job, Daisy Auger-Domínguez has advice on regaining your joy at work. She recommends various techniques to incorporate optimism and well-being into your management role. They include remembering your purpose, embracing a beginner’s mindset, keeping a folder of positive feedback as inspiration, and celebrating the contributions of team members. Auger-Domínguez is a workplace strategist and the author of the HBR article "Finding Joy as a Manager — Even on Bad Days." ... Read more

15 Oct 2024

23 MINS

23:16

15 Oct 2024

#648

Malcolm Gladwell’s New Take on Tipping Points

There was a time when business leaders and managers didn't worry so much about psychology or other social science research. Malcolm Gladwell's writing played a big role in changing that. His popular exploration of tipping points — the phenomenon where small, incremental actions can suddenly fuse into a full-blown social behavior — brought research insights to life and made them mainstream. Now he's revisiting tipping points, this time looking at how they can be used for damaging results. In this episode, HBR editor in chief Adi Ignatius speaks to Gladwell about how the author’s ideas have changed, the importance of social science and journalism in today's world of virality, and the unexpected ways leaders should consider human behavior. Gladwell is the author of the new book Revenge of the Tipping Point: Overstories, Superspreaders, and the Rise of Social Engineering. ... Read more

10 Oct 2024

29 MINS

29:27

10 Oct 2024

#647

Why AI Isn’t Enough To Beat The Competition

Many companies are investing heavily in artificial intelligence right now, hoping to improve both efficiency and innovation. But, as with any technology that sees widespread adoption, AI itself won't be enough to build a long-term advantage over competitors, says Jay Barney, professor at the University of Utah's Eccles School of Business. Yes, leaders need to deploy these new tools, especially those that use GenAI, to stay relevant. But they also need to think about how AI can be applied to their business' differentiating competencies and offerings to truly add value. Barney is the coauthor, along with Martin Reeves of Boston Consulting Group, of the HBR article "AI Won't Give You a New Sustainable Advantage." ... Read more

08 Oct 2024

23 MINS

23:28

08 Oct 2024

#646

How Tribalism Can Actually Strengthen Workplace Culture

We live in a world that seems more divisive and polarized than ever, and it’s common to describe this phenomenon as tribalism. But Michael Morris, professor at Columbia Business School, says that term is often misunderstood and that tribal instincts can in fact be very positive influences in society and at work. He uses the lens of cultural psychology to explain the deep-seated instincts behind the human need to join and identify as a group. And he breaks down how team managers and organizational leaders can leverage tribal instincts in positive ways strengthen workplace culture. Morris is the author of the new book Tribal: How the Cultural Instincts That Divide Us Can Help Bring Us Together. ... Read more

01 Oct 2024

28 MINS

28:01

01 Oct 2024

#645

What We Can Learn from Great Political Speakers

The worlds of business and politics might seem worlds apart, but executives can learn a lot from the most successful political communicators. Terry Szuplat spent several years on the speechwriting team for President Barack Obama, helping to carefully craft his messages and win over audiences. He has gone on to coach business leaders including Salesforce CEO Marc Benioff, and he says that many of the same principles for good speechwriting and delivery apply - whether you’re giving a presentation to your team, pitching a client, or making comments in a moment of crisis. He explains the importance of authenticity and personal stories, structure, language choice and presence. Szuplat is the author of the book Say It Well: Find Your Voice, Speak Your Mind, Inspire Any Audience. ... Read more

24 Sep 2024

27 MINS

27:50

24 Sep 2024

#644

Training Your Brain to Work More Effectively

What if the key to efficiency in a world increasingly powered by AI wasn't quantity, but quality? Neuroscientist Mithu Storoni has looked at how and when our brains are the most creative and truly productive at knowledge work. As automation and AI take more rote takes off our plates, she shares how we can train our brains to be more effective at doing work that really matters. She explains how our brains tackle different kinds of work, how we can better schedule our days to align with those states of mind, and what this all means for managers and organizations. Storoni is the author of the new book Hyperefficient: Optimize Your Brain to Transform the Way You Work. ... Read more

17 Sep 2024

29 MINS

29:47

17 Sep 2024

#643

The AI Skills You Should Be Building Now

Generative artificial intelligence is here to stay, and that means employees and managers need to think even more carefully about how to make the most effective use of it. Accenture's H. James Wilson, global managing director of technology research and thought leadership, and Paul R. Daugherty, chief technology and innovation officer, argue that we all need to build what they call "fusion skills." They include intelligent interrogation (using research-backed prompting techniques to deliver better results), judgment integration (ensuring there is a human in the loop when necessary), and reciprocal apprenticing (training ChatGPT, Claude, Co-pilot or proprietary tools to improve while we get better at working with them). They offer advice on how to hone all three. Together, they wrote the HBR book Human + Machine: Reimagining Work in the Age of AI, now available in a New and Expanded Edition as well as the HBR article “Embracing Gen AI At Work.” ... Read more

10 Sep 2024

27 MINS

27:31

10 Sep 2024

#642

Dysfunctional Leadership Teams — and How to Fix Them

CEOs get a ton of credit or blame for a company’s performance. But the entire leadership team is vital to success, and any dysfunction is often overlooked. Sometimes the CEOs leading them don’t even see that they’re not working. Thomas Keil, management professor at the University of Zurich, and Marianna Zangrillo, a partner at The Next Advisors, have interviewed more than 100 CEOs and senior executives. Their research identifies three main types of failing leadership teams: shark tanks, petting zoos, and mediocracies. And they identify the pitfalls of each pattern and how to turn those teams around. Keil and Zangrillo wrote the HBR article "Why Leadership Teams Fail." ... Read more

03 Sep 2024

22 MINS

22:43

03 Sep 2024

#641

Lessons from a Turnaround Expert

When a company, division, or product line has been struggling for some time, it can feel nearly impossible to get things back on track. But big turnarounds are possible, provided you have a team willing to work hard, be creative, and embrace change. When he was president and CEO of Marvel, Peter Cuneo oversaw the resurgence and sale of the media company, but even before that he had a long track track for turning around many types of consumer-facing businesses. He shares the strategies that work best for shaking up organizations and teams and boosting their performance. Cuneo is also the managing principal of Cuneo and Company. ... Read more

27 Aug 2024

29 MINS

29:00

27 Aug 2024

#640

Is Your Company Reading Data the Wrong Way?

We live in an age where we have more data than ever. But most leaders have two strong reactions to new data. Either they rely too heavily on studies or information to make decisions. Or they dismiss outright data that could be very relevant. The better way is learning how to interpret, question, and engage with data and studies, say Harvard Business School professor Amy Edmondson and Johns Hopkins Carey Business School professor Michael Luca. They break down the essential analytical tools to assess and interrogate data to be able to apply it to business decisions. Edmondson and Luca are coauthors of the HBR article "Where Data-Driven Decision-Making Can Go Wrong." ... Read more

20 Aug 2024

25 MINS

25:35

20 Aug 2024

#639

What to Do When You’re Overlooked

Are you the sort of person who works really hard, hits your deadlines, runs successful projects, wins over clients... but never seems to get noticed for all that diligence, much less promoted? Especially if you’re on the quieter and more understated side, working in an organization where the loud and showy get the most recognition, this can be frustrating. But there are ways to get noticed while also staying true to yourself, says Jessica Chen. She's a former TV news reporter and the founder of Soulcast Media, a communications consultancy, and she shares lessons about more effective communication and self-promotion. Chen wrote the book Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons. ... Read more

13 Aug 2024

25 MINS

25:13

13 Aug 2024

#638

The Right Way to Manage Emotions on Your Team

Many managers don't know what to say when a team member appears angry, frustrated, or sad. They might even feel it is unprofessional to acknowledge those feelings at all. But research shows that avoidance is costly. Doctoral student Christina Bradley and professor Lindy Greer, both of the Ross School of Business at the University of Michigan, say teams perform better when their leaders respond effectively to members’ emotions. The researchers outline when and how to do that in a way that builds stronger relationships, teams, and organizational culture. Bradley and Greer are coauthors, with Michigan Ross professor Jeffrey Sanchez-Burks, of the HBR article "When Your Employee Feels Angry, Sad, or Dejected." ... Read more

06 Aug 2024

25 MINS

25:46

06 Aug 2024

#637

An Astronaut’s Advice on High-Stakes Collaboration

It's hard to imagine a more challenging work environment than the International Space Station. During her 24 years as a NASA astronaut, including a six-month stint on the ISS, Cady Coleman learned pivotal lessons about everything from managing stress and assessing risk to cross-cultural communication and navigating bias. She shares how the skills she picked up can be applied in all kinds of careers. Coleman is the author of the book Sharing Space: An Astronaut's Guide to Mission Wonder and Making Change. ... Read more

30 Jul 2024

28 MINS

28:32

30 Jul 2024

#636

Trying to Persuade and Other Big Mistakes Marketers Make

Many marketers today focus on getting consumers to consciously change their behavior. But that’s a sure path to failure, according to Leslie Zane, founder of Triggers Brand Consulting. She says neuroscience research shows that mastering instinct is far more effective than persuasion. And she shares her key lessons for aligning with the instinctive mind to improve company brands, new products, social campaigns, or your own personal brand. Zane is the author of the book The Power of Instinct: The New Rules of Persuasion in Business and Life. ... Read more

23 Jul 2024

25 MINS

25:01

23 Jul 2024

#635

Is People-Pleasing Holding You Back?

There's a fine line between pitching in to help your team and taking on too much at the expense of your mental health and performance. Author and coach Hailey Magee walks us through why some of us fall into people-pleasing patterns, the negative impact it can have on our careers, and how to stop. She also offers advice for managers on how to help employees identify and break out of these bad habits. Magee is the author of Stop People Pleasing and Find Your Power. ... Read more

16 Jul 2024

29 MINS

29:52

16 Jul 2024

#634

Why We Should Pay More Attention to Departing CEOs

When news breaks of a CEO succession, much of the attention is given to the new leader and how they will change the company. But new research shows that the leave-taking process of the outgoing chief executive is often mishandled, with negative impacts on succession and the organization. Rebecca Slan Jerusalim, an executive director at Russell Reynolds Associates, and Navio Kwok, a leadership advisor at RRA, say that boards are often surprised when a CEO gives notice, and they often make that person feel excluded during the handoff process. The researchers share stories from the front lines about CEO psychology, best practices for outgoing leaders and their boards, and broader lessons for effective transitions. Jerusalim and Kwok wrote the HBR article "The Vital Role of the Outgoing CEO." ... Read more

09 Jul 2024

28 MINS

28:50

09 Jul 2024

#633

Darius Rucker on Resilience and Reinvention

Darius Rucker has reached the top of the music charts in not just one but two genres: first as the lead singer of the 1990s band Hootie and the Blowfish, then in a second act as a solo country star. He shares lessons on following your passion, staying humble, working your way up, and defying stereotypes and expectations. He's the author of a new memoir Life's Too Short. ... Read more

02 Jul 2024

22 MINS

22:20

02 Jul 2024

#632

When Your Employee Is Underperforming

Many managers struggle with initiating difficult conversations around an individual’s subpar performance. Often, leaders wait way too long to sit down with an employee who isn’t meeting expectations. Leadership coach Jenny Fernandez says that increasing the frequency of feedback and consciously developing better relationships with direct reports help make these conversations easier to start. And she shares how the right preparation, tone, and open-minded approach lead to more effective discussions that improve not just the one-on-one relationship, but also team morale and turnover rates. Fernandez is the author of the HBR article "How to Talk to an Employee Who Isn’t Meeting Expectations." ... Read more

25 Jun 2024

25 MINS

25:16

25 Jun 2024

#631

Why Managers Play Favorites – and How They Can Change

While most good bosses try to be fair and balanced with their direct reports, it's only human to prefer the company and work styles of some team members over others, and employees are keenly aware of those preferences. They see favorites and non-favorites, ingroups and outgroups -- and when those divisions fester, they can destroy team culture and performance. Ginka Toegel, professor at IMD Business School, explains why even well-intentioned managers succumb to favoritism, how workers on both sides are affected, and what we can do to both avoid and rectify the problem. Toegel is the coauthor of the HBR article "Stop Playing Favorites." ... Read more

18 Jun 2024

27 MINS

27:32

18 Jun 2024

#630

Tech at Work: The Future of Spatial Computing

The Apple Vision Pro is the latest in a long line of trendy, expensive spatial computing headsets. (Remember Google Glass?) But the augmented reality and virtual reality features that these devices enable can have an impact beyond video games. Pioneering companies are using these immersive tools to train employees and to engage with consumers in digital and retail settings. It’s growing increasingly important for senior leaders to explore the possible use cases and to understand the potential benefits and ongoing challenges that accompany these technologies. Tech at Work is a four-part special series from HBR IdeaCast. Join senior tech editors Juan Martinez and Tom Stackpole for research, stories, and advice to make technology work for you and your team. In this episode, researcher Srinivas Reddy and AR/VR entrepreneur and educator Dinesh Punni discuss how augmented reality can affect consumers’ brand awareness and purchasing behavior. The experts share business results from in-market research, identify challenges for the technology as it evolves, and explain how to launch a spatial computing experiment at your organization. Reddy is a visiting professor of marketing at Northwestern University’s Kellogg School of Management and professor emeritus of marketing at Lee Kong Chian School of Business, Singapore Management University. Punni is the CEO and founder of a Berlin, Germany-based company, immersive insiders, that trains AR/VR developers and designers. This is the final episode of the Tech at Work series. Check out our other episodes: --- [Tech at Work: What GenAI Means for Companies Right Now] (https://hbr.org/podcast/2024/05/tech-at-work-what-genai-means-for-companies-right-now) --- [Tech at Work: How the End of Cookies Will Transform Digital Marketing] (https://hbr.org/podcast/2024/05/tech-at-work-how-the-end-of-cookies-will-transform-digital-marketing) --- [Tech at Work: How to Get the Most out of Digital Collaboration Tools] (https://hbr.org/podcast/2024/05/tech-at-work-how-to-get-the-most-out-of-digital-collaboration-tools) Please let us know what you think of the episodes and which technology topics you want us to cover at [ideacast@hbr.org] (mailto:ideacast@hbr.org) . Further reading: --- [How Early-Adopter Companies Are Thinking About Apple Vision Pro (Cathy Hackl)] (https://hbr.org/2024/02/how-early-adopter-companies-are-thinking-about-the-apple-vision-pro) --- [How Augmented Reality Can — and Can’t — Help Your Brand (Sandeep R. Chandukala, Srinivas K. Reddy, and Yong-Chin Tan)] (https://hbr.org/2022/03/how-augmented-reality-can-and-cant-help-your-brand) --- [Augmented Reality in Retail and Its Impact on Sales (Sandeep R. Chandukala, Srinivas K. Reddy, and Yong-Chin Tan)] (https://journals.sagepub.com/doi/full/10.1177/0022242921995449) --- [Why Every Organization Needs an Augmented Reality Strategy (Michael E. Porter and James E. Heppelmann)] (https://hbr.org/2017/11/why-every-organization-needs-an-augmented-reality-strategy) ... Read more

13 Jun 2024

32 MINS

32:09

13 Jun 2024

#629

Yum! Brands’ Former CEO on Why You Should Never Stop Learning

After 15 years leading the parent company of KFC, Pizza Hut, and Taco Bell, David Novak wanted to help others become better leaders. He believes the key is to put learning at the center of everything you do, whether you’re an entry-level worker or a multinational executive. Novak outlines three main areas for learning: from your own life experiences, from the people and situations available right now, and from the habit of curiosity. Above all, he says the most effective leaders turn their learnings into action, something that takes insight and practice. Novak’s new book is How Leaders Learn: Master the Habits of the World's Most Successful People. ... Read more

11 Jun 2024

27 MINS

27:55

11 Jun 2024

#628

Why You Need to Stress Test Your Strategies (and Tactics)

While many teams and organizations engage in scenario planning, most don't go far enough. Arjan Singh, consultant and adjunct professor at Southern Methodist University, says a more disciplined approach, borrowed from the military, can help leaders truly test how their strategies, operations, and tactics hold up against competitors, shifting market dynamics, and unexpected events. He's helped hundreds of companies identify risks and find new ways to innovate by leading them through corporate war games, and he explains his process and results. Singh is the author of the book Competitive Success: Building Winning Strategies with Corporate War Games. ... Read more

04 Jun 2024

28 MINS

28:39

04 Jun 2024

#627

Tech at Work: How to Get the Most Out of Digital Collaboration Tools

Tools for collaborating online—email, instant messengers, videoconferencing apps, cloud storage, and so many others—have become the norm for most of us. But few leaders have taken the time to learn the best ways for their teams to use these ever-present tools. Tech at Work is a four-part special series from HBR IdeaCast. Join senior tech editors Juan Martinez and Tom Stackpole for research, stories, and advice to make technology work for you and your team. In this episode, they talk to researcher Paul Leonardi and organizational leader Sandra Ma. The experts explain how to best match collaboration tools with work tasks and how to know when a technology isn’t working for your team. They also discuss how leaders should go about selecting the most effective digital collaboration tools for their organizations. Leonardi is the Duca Family Professor of Technology Management at the University of California, Santa Barbara. Ma is the CEO and cofounder of Jovial, a company that helps teams improve their communication at work. New episodes of Tech at Work publish in the HBR IdeaCast feed every other Thursday from May 2, after the regular Tuesday episode. Please let us know what you think of the series and which technology topics you want us to cover at [ideacast@hbr.org] (mailto:ideacast@hbr.org) . Further reading: --- [Does Your Team Really Need Another Digital Tool? (Ryan O’Hara)] (https://hbr.org/2021/10/does-your-team-really-need-another-digital-tool) --- [What Managers Need to Know About Social Tools (Paul Leonardi and Tsedal Neeley)] (https://hbr.org/2017/11/what-managers-need-to-know-about-social-tools) --- [Zoom In… or Out? Why Face-to-Face Meetings Matter (If/Then: Business, Leadership, Society)] (https://www.gsb.stanford.edu/insights/zoom-or-out-why-face-face-meetings-matter) ... Read more

30 May 2024

38 MINS

38:06

30 May 2024

#626

What Venture Capitalists Can Teach Companies About Decision-Making

Venture capital firms notoriously embrace risk and take big swings, hoping that one startup will become a monster hit that pays for many other failed investments. This VC approach scares established companies, but it shouldn’t. Stanford Graduate School of Business professor Ilya Strebulaev says that VC firms have proven best practices that all leaders should apply in their own companies. He explains exactly how VC’s operationalize risk, embrace disagreement over consensus, and stay agile in their decision-making—all valuable lessons that apply outside of Silicon Valley. With author Alex Dang, Strebulaev cowrote the new book The Venture Mindset: How to Make Smarter Bets and Achieve Extraordinary Growth and the HBR article "Make Decisions with a VC Mindset." ... Read more

28 May 2024

27 MINS

27:04

28 May 2024

#625

How to Navigate Change at Any Career Stage

Disruption and transformation at the new normal in nearly every industry. So how do you stay ahead of the curve? Over the past four decades, Bonnie Hammer successfully adapted to massive changes in the media industry, rising from production assistant to leadership roles in broadcast, cable, and streaming. Now vice chair of NBCUniversal, she has advice on how to get noticed, acquire the right skillsets, make smart decisions, and adjust to shifting corporate and market dynamics. She's the author of the book 15 Lies Women Are Told at Work: ...and the Truth We Need to Succeed. ... Read more

21 May 2024

29 MINS

29:32

21 May 2024

#624

Tech at Work: How the End of Cookies Will Transform Digital Marketing

Google is planning to phase out third-party cookies by the end of 2025. Consumers may be cheering the improved privacy online, but what will this huge shift in advertising technology mean for digital advertising, online publishing, and the open Internet? Tech at Work is a four-part special series from HBR IdeaCast. Join senior tech editors Juan Martinez and Tom Stackpole for research, stories, and advice to make technology work for you and your team. In this episode, researcher Garrett Johnson and executive Jamie Seltzer discuss the new technologies that are already being tested to replace cookies. They explain the trade-offs and how digital marketers are preparing for this change, as well as share how the online advertising and publishing industries may be affected. Johnson is an associate professor of marketing at Boston University’s Questrom School of Business. Seltzer is global executive vice president at Havas Media Network, where she leads CSA, Havas Media’s global data and technology consulting group. New episodes of Tech at Work publish in the HBR IdeaCast feed every other Thursday from May 2, after the regular Tuesday episode. Please let us know what you think of the series and which technology topics you want us to cover at [ideacast@hbr.org] (mailto:ideacast@hbr.org) . Further reading: <ul> <li style="list-style-type: none"> --- [Privacy-Centric Digital Advertising: Implications for Research (Garrett Johnson, Julian Runge, Eric Seufert)] (https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3947290) --- [The Cookies are Crumbling: What’s Next for Digital Advertising? (Garrett Johnson)] (https://www.youtube.com/watch?v=6y-nIrq4CO0) --- [A New Gold Standard for Digital Ad Measurement? (Julian Runge, Harpreet Patter, and Igor Skokan)] (https://hbr.org/2023/03/a-new-gold-standard-for-digital-ad-measurement) ... Read more

16 May 2024

35 MINS

35:27

16 May 2024

#623

The Hidden Burden of Long Covid and What Companies Can Do

Around 18 million adults in the U.S. alone suffer from long Covid, a chronic illness with a wide range of symptoms and severity. With approved therapies a long way off, workers with long Covid often struggle in silence. And most companies have neither a good understanding of the situation nor effective policies in place, say MIT research scientist Beth Pollack and Vanguard University professor Ludmila Praslova. They share the conditions associated with long Covid, what life is like for those workers, and the accommodations and flexibility they recommend HR leaders and organizations implement. Pollack and Praslova are coauthors with researcher Katie Bach of the HBR Big Idea article “Long Covid at Work: A Manager's Guide.” ... Read more

14 May 2024

24 MINS

24:09

14 May 2024

#622

Behind the Boom in Celebrity Brands

There was a time when consumer goods companies paid musicians, athletes, and actors for endorsements, or to license their name and likeness. But in recent years, there's been an explosion of celebrities getting into business directly, selling everything from shapewear to tequila. Ayelet Israeli, professor at Harvard Business School, says the growth of social media and online, direct-to-consumer retail accelerated this trend, but notes that not all celebrity brands are a success. She explains what works and doesn't, and outlines lessons for non-famous entrepreneurs and established companies. Israeli is coauthor of the HBR article "What Makes a Successful Celebrity Brand?" ... Read more

07 May 2024

26 MINS

26:34

07 May 2024

#621

Tech at Work: What GenAI Means for Companies Right Now

If you’re a senior leader, managing technology has never been more challenging—especially as organizations struggle to deploy generative artificial intelligence. Since ChatGPT burst into the mainstream a year and a half ago, everyone has been scrambling to make sense of how to use these tools, what they can and can’t do, and what they mean for our work and our teams. Tech at Work is a four-part special series from HBR IdeaCast. Join senior tech editors Juan Martinez and Tom Stackpole for research, stories, and advice to make technology work for you and your team. New episodes publish in the IdeaCast feed every other Thursday starting May 2, after the regular Tuesday episode. In this episode, Ethan Mollick, a management professor at The Wharton School of the University of Pennsylvania and author of the new book [Co-Intelligence: Living and Working with AI] (https://www.penguinrandomhouse.com/books/741805/co-intelligence-by-ethan-mollick/) , discusses what he’s learned through direct experimentation with these tools, where he sees the most potential, and why organizations are struggling to create value with them. And please let us know what you think of the series and which technology topics you want us to cover at [ideacast@hbr.org] (mailto:ideacast@hbr.org) . Further reading: --- [ChatGPT Is a Tipping Point for AI (Ethan Mollick)] (https://hbr.org/2022/12/chatgpt-is-a-tipping-point-for-ai) --- [Why You (and Your Company) Need to Experiment with ChatGPT Now (HBR IdeaCast)] (https://hbr.org/podcast/2023/03/why-you-and-your-company-need-to-experiment-with-chatgpt-now) --- [The Social Cost of Algorithmic Management (Armin Granulo, Sara Caprioli, Christoph Fuchs, and Stefano Puntoni)] (https://hbr.org/2024/02/the-social-cost-of-algorithmic-management) --- [Deployment of algorithms in management tasks reduces prosocial motivation (Armin Granulo, Sara Caprioli, Christoph Fuchs, and Stefano Puntoni)] (https://www.sciencedirect.com/science/article/pii/S0747563223004454) --- [When AI Teammates Come On Board, Performance Drops (Juan Martinez)] (https://hbr.org/2024/05/when-ai-teammates-come-on-board-performance-drops) --- [Super Mario Meets AI: Experimental Effects of Automation and Skills on Team Performance and Coordination (Fabrizio Dell’Acqua, Bruce Kogut, and Patryk Perkowski)] (https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3746564) ... Read more

02 May 2024

37 MINS

37:20

02 May 2024

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#650

The Real Reasons Employees Quit — and How to Retain Them

#649

Here’s How Managers Can Rediscover Their Joy at Work

#648

Malcolm Gladwell’s New Take on Tipping Points

#647

Why AI Isn’t Enough To Beat The Competition

#646

How Tribalism Can Actually Strengthen Workplace Culture

#645

What We Can Learn from Great Political Speakers

#644

Training Your Brain to Work More Effectively

#643

The AI Skills You Should Be Building Now

#642

Dysfunctional Leadership Teams — and How to Fix Them

#641

Lessons from a Turnaround Expert

#640

Is Your Company Reading Data the Wrong Way?

#639

What to Do When You’re Overlooked

#638

The Right Way to Manage Emotions on Your Team

#637

An Astronaut’s Advice on High-Stakes Collaboration

#636

Trying to Persuade and Other Big Mistakes Marketers Make

#635

Is People-Pleasing Holding You Back?

#634

Why We Should Pay More Attention to Departing CEOs

#633

Darius Rucker on Resilience and Reinvention

#632

When Your Employee Is Underperforming

#631

Why Managers Play Favorites – and How They Can Change

#630

Tech at Work: The Future of Spatial Computing

#629

Yum! Brands’ Former CEO on Why You Should Never Stop Learning

#628

Why You Need to Stress Test Your Strategies (and Tactics)

#627

Tech at Work: How to Get the Most Out of Digital Collaboration Tools

#626

What Venture Capitalists Can Teach Companies About Decision-Making

#625

How to Navigate Change at Any Career Stage

#624

Tech at Work: How the End of Cookies Will Transform Digital Marketing

#623

The Hidden Burden of Long Covid and What Companies Can Do

#622

Behind the Boom in Celebrity Brands

#621

Tech at Work: What GenAI Means for Companies Right Now