Retail Transformation Show with Oliver Banks podcast

Retail Transformation Show with Oliver Banks

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you. The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you. The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

 

#300

341: The Competitive Advantage of Complexity

Retailers often chase simplicity, hoping that stripping out complexity will make operation... more

09 Sep 2025

16 MINS

16:55

09 Sep 2025


#299

340: Conscious Leadership in Action

What does it take to lead with both empathy and impact in today’s fast-moving retail envir... more

18 Aug 2025

30 MINS

30:00

18 Aug 2025


#298

339: Can AI Predict the Future? And Should It?

In retail, we’ve always tried to predict what’s coming next—what customers will want, wher... more

14 Aug 2025

21 MINS

21:36

14 Aug 2025


#297

338: Making Change Stick for Frontline Retail Teams

Change is the only constant in retail, yet driving it through vast, multi-site operations ... more

15 Jul 2025

32 MINS

32:13

15 Jul 2025


#296

337: [Show Update] Pressing Pause To Refocus

The Retail Transformation Show is back and better than ever. In this episode, discover mor... more

15 Jul 2025

06 MINS

06:44

15 Jul 2025


#295

336: Blending AI Into Retail Operating Models

AI seems to be everywhere - events, suppliers, press, work meetings. In terms of exposure,... more

29 Mar 2025

31 MINS

31:10

29 Mar 2025


#294

335: Out of Sight, Out of Mind

Some of the most critical problems in retail are unsolved, and they're not being looked at... more

22 Mar 2025

22 MINS

22:42

22 Mar 2025


#293

334: A Year Of Driving Retail Transformation

Retail transformation is never a one-time event - it’s an ongoing journey. A year ago, Oli... more

12 Mar 2025

28 MINS

28:00

12 Mar 2025


#292

333: The Retail Carnival Is Coming

Roll up, roll up! The Retail Technology Show is one of the hottest retail events around ri... more

03 Mar 2025

24 MINS

24:59

03 Mar 2025


#291

332: The Future For Retail's Frontline Workforce

Retail is built on people. From store colleagues and warehouse operatives to customer serv... more

02 Mar 2025

35 MINS

35:31

02 Mar 2025


#290

331: Is Your Retail Operating Model Draining Profits

Retailers often focus on sales and customer experience, but lurking beneath the surface, a... more

15 Feb 2025

31 MINS

31:17

15 Feb 2025


#289

330: Overcoming Uncontrollable Variation

Retail is full of natural variations—some predictable, some unexpected. Yet too often, bus... more

06 Feb 2025

21 MINS

21:30

06 Feb 2025


#288

329: Overcoming Inaction In Transformation

Transformation doesn’t happen by chance—it happens through action. Yet, in the fast-paced ... more

22 Jan 2025

25 MINS

25:29

22 Jan 2025


#287

328: The Rapid AI Revolution In Retail

Artificial Intelligence is no longer a futuristic concept—it's here, and it's reshaping th... more

16 Jan 2025

38 MINS

38:40

16 Jan 2025


#286

327: The Essential Retail Trends And Themes Shaping 2025

As we step into 2025, the retail landscape continues to evolve at a breathtaking pace. But... more

09 Jan 2025

33 MINS

33:50

09 Jan 2025


#285

326: Retail Review Of The Year 2024

The retail industry continues to change and transform, and in this episode, join Oliver Ba... more

31 Dec 2024

28 MINS

28:19

31 Dec 2024


#284

325: Rethinking Pre-Purchase Personalisation

Omnichannel and personalisation are among the most overused terms in retail today. Omnicha... more

16 Dec 2024

35 MINS

35:21

16 Dec 2024


#283

324: Uncovering The Blind Spots Of Innovation

In the fast-paced world of retail, it’s easy to miss important trends and signals that are... more

10 Dec 2024

38 MINS

38:48

10 Dec 2024


#282

323: Conquering Change Fatigue

Change is an inevitable part of business, but too much change can create fatigue—leading t... more

05 Dec 2024

34 MINS

34:41

05 Dec 2024


#281

322: Spotting The Warning Signs Of Distress

Retail is a tough business, and even the biggest brands can face distressing times. In thi... more

30 Nov 2024

39 MINS

39:04

30 Nov 2024