Business of Healthcare podcast

Business of Healthcare

We believe Mission and Margin is the business of healthcare. Business of Healthcare (BOH) interviews feature innovations sustainably improving healthcare Mission & Margin. Each discussion includes a healthcare executive and innovator concentrating on the same problem. Think “Nightline” or “How I Built This” just for healthcare. Recent guests have included Bernadette Spong, Chief Financial Officer, Orlando Health, Paul Kusserow, President & CEO, Amedisys, Blake Marggraff, Founder & Chief Executive Officer, Epharmix, and Charles Kolodkin, Chief Risk Officer, Cleveland Clinic. The BOH audience of 19,000 senior executives from across healthcare . . . health system, payer, provider practice, government, pharma, device, health tech, and so on . . . access published interviews at www.BOHSeries.com.

We believe Mission and Margin is the business of healthcare. Business of Healthcare (BOH) interviews feature innovations sustainably improving healthcare Mission & Margin. Each discussion includes a healthcare executive and innovator concentrating on the same problem. Think “Nightline” or “How I Built This” just for healthcare. Recent guests have included Bernadette Spong, Chief Financial Officer, Orlando Health, Paul Kusserow, President & CEO, Amedisys, Blake Marggraff, Founder & Chief Executive Officer, Epharmix, and Charles Kolodkin, Chief Risk Officer, Cleveland Clinic. The BOH audience of 19,000 senior executives from across healthcare . . . health system, payer, provider practice, government, pharma, device, health tech, and so on . . . access published interviews at www.BOHSeries.com.

 

#46

BOH#73 How Carteret County, NC cut overdose deaths by 80% and overdose-related ER visits by 50%

Carteret County is a coastal North Carolina community of approx 70,000 residents which swe... more

07 Oct 2025

31 MINS

31:25

07 Oct 2025


#45

BOH#73 How Carteret County, NC cut overdose deaths by 80% and overdose-related ER visits by 50%

Carteret County is a coastal North Carolina community of approx 70,000 residents which swe... more

07 Oct 2025

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07 Oct 2025


#44

Do PE-backed physician practices do a better job getting the right patients?

Gautam Shrikhande, MD, Chief Executive Officer of Pelvic Rehabilitation Medicine and Brian... more

02 Sep 2020

45 MINS

45:16

02 Sep 2020


#43

The Modern Discipline of Patient Experience

You may think Patient Experience is a straightforward discipline. Cathy Lee, Corporate Vic... more

25 Nov 2019

22 MINS

22:15

25 Nov 2019


#42

Arkansas Children’s using Digital Ethnography for 'Voice of the Customer'

Digital ethnography observes healthcare decision making on community message boards. These... more

25 Oct 2019

22 MINS

22:22

25 Oct 2019


#41

‘Marketing mindset’ a key to transforming healthcare, digital health?

Why are marketing tools, techniques and approaches so important to transforming healthcare... more

09 Oct 2019

30 MINS

30:05

09 Oct 2019


#40

Banner Health ED Triage App improving net promoter scores

Can health systems engage consumers digitally to improve quality, cost and satisfaction? A... more

30 Sep 2019

11 MINS

11:14

30 Sep 2019


#39

#62 Why the population health movement will save U.S. healthcare

“No outcome, no income,” says Dr. David Nash, Founding Dean Emeritus, Jefferson College of... more

01 Aug 2019

24 MINS

24:05

01 Aug 2019


#38

Treating opioid addiction in rural family practice

Karen L. Smith MD, FAAFP kept discovering opioid addiction in the families she served in h... more

25 Jun 2019

32 MINS

32:51

25 Jun 2019


#37

How Wilmington NC Leaders Triggered Scalable Opioid Use Disorder Interventions

In 2016, Wilmington, NC had the highest concentration of opioid use disorder among US citi... more

12 Jun 2019

24 MINS

24:04

12 Jun 2019


#36

Using medical malpractice claims data to improve healthcare quality, safety & cost

When a med mal claim emerges from patient injury, we may debate who’s liable but we can ag... more

05 Jun 2019

22 MINS

22:05

05 Jun 2019


#35

Is Shared Decision Making an important patient engagement and safety intervention?

Physician entrepreneur Brian Alper, MD explores shared decision making as an intervention ... more

22 May 2019

05 MINS

05:52

22 May 2019


#34

CHRISTUS Health insurance captive drives patient safety, $50 million annual savings

CHRISTUS chief clinical officer John Gillean, MD, MHA, among his many responsibilities, gu... more

02 May 2019

05 MINS

05:58

02 May 2019


#33

When Medical Error Happens, Is Early Intervention the Right Thing for Patients & Health Systems?

Larry Smith and Rachel Leyko of MedStar Health explain Early Intervention, their journeys ... more

19 Apr 2019

16 MINS

16:14

19 Apr 2019


#32

Blue KC and New Directions Behavioral Health prove 10.8% population health cost reduction

Becky Gernon, MD of Blue Cross and Blue Shield of Kansas City and Peggy DeCarlis, recently... more

10 Apr 2019

13 MINS

13:26

10 Apr 2019


#31

Medical Professional Liability & Cyber Security

Medical professional liability insurance premiums may rise and cyber security may become a... more

06 Mar 2019

12 MINS

12:09

06 Mar 2019


#30

Insurance Captives: Innovation & Cost Savings for Providers

Michelle Johns, Chief Risk Officer of IU Health and Bob Chaput, Executive Chairman of Clea... more

19 Feb 2019

19 MINS

19:56

19 Feb 2019


#29

Med Mal Insurance Costs May Rise, Shared Decision-Making May Help

Mike Hakimian explains a hardening market in medical malpractice insurance.  He describes ... more

06 Feb 2019

02 MINS

02:51

06 Feb 2019


#28

AI improving behavioral health treatment & outcomes

Dr. Jim Stefansic of Raiven Healthcare describes how payers and providers can use artifici... more

30 Jan 2019

14 MINS

14:56

30 Jan 2019


#27

Physician Practice Helping Employers Manage Medical Cost, Quality

Wilmington Health CEO Jeff James describes how they help large employers achieve better co... more

24 Jan 2019

20 MINS

20:33

24 Jan 2019


#26

Mako Medical Disrupting Clinical Laboratory Market

Mako Medical Laboratories Founder & CEO Chad Price describes how his company came to servi... more

15 Jan 2019

24 MINS

24:11

15 Jan 2019


#25

Psychotherapy practice piloting digital diagnostic tool

Therapist and psychotherapy practice owner Staci Connolly recently deployed a digital diag... more

09 Jan 2019

18 MINS

18:04

09 Jan 2019


#24

NC Move to Medicaid Managed Care

Mandy Cohen, MD, MPH, North Carolina Sec. of the Department of Health and Human Services, ... more

19 Dec 2018

44 MINS

44:00

19 Dec 2018


#23

Cigna Proving Behavioral Health Reduces Total Medical Costs

Cigna behavioral health leader William Lopez, MD, CPE describe efforts to prove better acc... more

11 Dec 2018

18 MINS

18:58

11 Dec 2018


#22

Solving for Social Determinants and Patient Outcomes

David C. Guth, Jr., Co-Founder & CEO of Centerstone and Marlowe Greenberg, MPP, Founder & ... more

05 Dec 2018

32 MINS

32:27

05 Dec 2018


#21

Creating Population Health Leadership

David B. Nash, MD, MBA is founding dean of the Jefferson College of Population Health, one... more

29 Nov 2018

23 MINS

23:44

29 Nov 2018