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Service Design Podcast podcast

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Service Design Podcast

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  Service Design Podcast  

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.

 

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Progress

Duration

Release Date

#65

#62 - Making waves with Maarten Raemdonck and Lien Dewitte

We talk with Maarten Raemdonck, Head of Innovation at Aquafin, and Lien Dewitte from Leap ... more

17 Nov 2025

1 HR 00 MINS

1:00:01

17 Nov 2025

#64

#61 - Innovating healthcare with Brian Desplinter and Jurgen De Klerck

In this episode, we visit AZ Groeninge in Kortrijk to meet Brian Desplinter and Jurgen De ... more

17 Sep 2025

54 MINS

54:06

17 Sep 2025

#63

#60 - Digitizing Buildings with Sun Ah Hwang

What if your home had a memory? In this episode, PhD researcher Sun Ah Hwang joins us to e... more

03 Jun 2025

1 HR 11 MINS

1:11:26

03 Jun 2025

#62

#59 - Prototyping for the planet with Dr. Samuel Huber

Dr. Samuel Huber shares his takes on how to design better futures from a planetary perspec... more

15 Jan 2025

59 MINS

59:16

15 Jan 2025

#61

#58 - Building
strong local communities with Djoera Eerland

How do you engage active neighbours in saving energy together with the rest of their neigh... more

23 Dec 2024

1 HR 08 MINS

1:08:42

23 Dec 2024

#60

#57 - Regenerating the future with Coral Michelin

“All of Latin America is on fire at the moment. We’re losing thousands of hectares of ecos... more

12 Nov 2024

46 MINS

46:14

12 Nov 2024

#59

#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

How to make your services more inclusive and accessible? Tom Van Hoey from District09 and ... more

09 Aug 2024

55 MINS

55:02

09 Aug 2024

#58

#55 - Finding Nemo: transforming Finland’s maritime logistics with Sanna Vainionpää

How can service design revolutionise maritime logistics? Sanna Vainionpää gladly answers t... more

24 Jun 2024

49 MINS

49:56

24 Jun 2024

#57

#54 - Save Time,
Save Lives with Ashleen Nee
And Linda Klotzbach

In this episode, we have a thoughtful conversation with [Ashleen Nee] (https://www.linkedi... more

21 Mar 2024

51 MINS

51:37

21 Mar 2024

#56

#53 - Designing rituals with Adam B Cochrane

Adam B Cochrane is a Senior strategic designer at Lufthansa Innovation hub where he facili... more

26 Dec 2023

51 MINS

51:08

26 Dec 2023

#55

#52 - Imagining collective futures with Khushboo Balwani

[Khushboo Balwani] (https://www.linkedin.com/in/khushboo-balwani-99739816/) is a designer,... more

23 Nov 2023

46 MINS

46:24

23 Nov 2023

#54

#51 - Do No Harm with Giulia Bazoli and Pardis Shafafi

As designers, we assume a lot of responsibility when it comes to involving users. How can ... more

24 Oct 2023

36 MINS

36:16

24 Oct 2023

#53

#50 - Transforming healthcare with Jiri Vermeulen en Lola Bladt from Minze Health

Join us as we dive into the wonderful world of healthcare innovation with Jiri Vermeulen a... more

28 Aug 2023

50 MINS

50:02

28 Aug 2023

#52

#49 - Innovating public transport with Lotta Julkunen

Finnish strategic and service design agency Hellon has been working together with the Hels... more

20 Jul 2023

49 MINS

49:49

20 Jul 2023

#51

#48 - Designing for trust with Sarah Drummond

Leading up to her captivating talk at Knight Moves' Arena last month about ‘Trust Falls: c... more

07 Jun 2023

1 HR 05 MINS

1:05:41

07 Jun 2023

#50

#47 - Empowering Empathy with Sydney Johnson and Kristofer Kelly-Frere from J5 Design

We welcome Sydney Johnson and Kristofer Kelly-Frere from Canada-based studio J5 Design. Th... more

17 Apr 2023

49 MINS

49:14

17 Apr 2023

#49

#46 - Nudging Sustainability with Chu-Yi Vuong

Chu-Yi Vuong — winner of the Service Design Award 2022 for Best Student Project — came up ... more

13 Mar 2023

47 MINS

47:10

13 Mar 2023

#48

#45 - Activating agency with Leyla Acaroglu

We continue the keynote talk of Dr. Leyla Acaroglu backstage at the Service Design Global ... more

07 Nov 2022

35 MINS

35:58

07 Nov 2022

#47

#44 - Courage to design for good with Christina Melander and Peter Nørregård

In this episode, we share a heartfelt chat with two amazing people from the organising tea... more

03 Oct 2022

39 MINS

39:19

03 Oct 2022

#46

#43 - Time for a change with David Morgan and Stina Vanhoof

Tune in to this special episode where Stina and David pass the torch to Laurens and Jeroe... more

26 Sep 2022

46 MINS

46:55

26 Sep 2022

#45

Service Design Global Conference 2021 coming soon

Next week the Service Design Global Conference 2021 will take place with again a great lin... more

15 Oct 2021

35 MINS

35:17

15 Oct 2021

#44

EPISODE 41 Service Design Award Winner 2019 Best Non-Profit

Twisted studio won the ‘professional non-profit’ service design award fortheir lean approa... more

03 Jun 2020

45 MINS

45:00

03 Jun 2020

#43

EPISODE 40: Tom Szaky at the Global Service Design Conference

Tom Szaky is CEO at Terracycle, a social enterprise on a mission to eliminate the idea of ... more

10 Mar 2020

26 MINS

26:02

10 Mar 2020

#42

EPISODE 39: JOHN POWELL - We Have Met The Enemy and They Are Us

John Powell is design director at an agency focussed on Artificial intelligence for leadin... more

17 Feb 2020

42 MINS

42:58

17 Feb 2020

#41

EPISODE 38: Steph Hay on designing for trust

Steph Hay is VP design at Capital One an American bank. She opened the second day with her... more

23 Jan 2020

32 MINS

32:35

23 Jan 2020