Mediating pickleball noise disputes, shepherding communities through thorny decisions, and practicing radical pragmatism with <a href='https://www.ci.oswego.or.us/citymanager/city-manager-martha-bennett'>Martha Bennett</a>, city manager of Lake Oswego, Oregon. What is it that makes public hearings so noxious? And what's the difference between "Big P" and "Little P" politics? NEW BOOK ALERT! You may be aware that I’ve written or co-written five business books, including <a href='https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765'>The Power of Moments</a> and <a href='https://www.amazon.com/Made-Stick-Ideas-Survive-Others/dp/1400064287'>Made to Stick</a>. I’ve got a sixth book out now called RESET: How to Change What’s Not Working. It’s a book intended to help you and your team get unstuck, to overcome the gravity of the way things have always worked. Learn more about the book and <a href='http://whatitslike.com/book'>order it here</a>. You can also listen to it on <a href='https://www.amazon.com/Reset-How-Change-Whats-Working/dp/B0D682KPDZ/ref=tmm_aud_swatch_0?_encoding=UTF8&sr='>Audible</a> and at <a href='https://books.apple.com/us/audiobook/reset-unabridged/id1749909580'>Apple Books</a>. Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.com Want to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: <ul> <li>What do people think your job is like and what is it actually like?</li> <li>What’s a word or phrase that only someone from your profession would be likely to know and what does it mean?</li> </ul>

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