In this episode, I was lucky enough to interview Tim Haak, founder and Vice President of Innovation at Mile6. Tim shares how growing up in a small-town family business shaped his entrepreneurial mindset, and how his curiosity for technology led him to build his first websites as a teenager—before he even had his driver’s license. From those humble beginnings to leading a digital product agency that has reinvented itself every few years, Tim reflects on the persistence and adaptability needed to stay relevant in an ever-changing industry. Tim also dives into Mile6’s evolution from a traditional dev shop into a fully integrated digital product agency serving enterprise clients. Tim explains how moving beyond “launch and leave” projects into long-term growth partnerships has elevated their work, and how shifting their focus upmarket aligned their website and software practices under one strategy. Along the way, he shares insights on managing resources, integrating AI tools, and building quality into every stage of the process. Let's join Tim as he paints a vivid picture of what it takes to build a business that thrives across decades in this episode of The First Customer! Guest Info: Mile6 <a href='https://www.mile6.com'>https://www.mile6.com</a> Tim Haak's LinkedIn <a href='https://www.linkedin.com/in/timhaak/'>https://www.linkedin.com/in/timhaak/</a> Connect with Jay on LinkedIn <a href='http://ow.ly/tuAj50Lh961'>https://www.linkedin.com/in/jayaigner/</a> The First Customer Youtube Channel <a href='http://ow.ly/rAXA50Lh962'>https://www.youtube.com/@thefirstcustomerpodcast</a> The First Customer podcast website <a href='https://www.firstcustomerpodcast.com'>https://www.firstcustomerpodcast.com</a> Follow The First Customer on LinkedIn <a href='http://www.linkedin.com/company/the-first-customer-podcast/'>http://www.linkedin.com/company/the-first-customer-podcast/</a>

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The First Customer - The Practice of Longevity in Digital Product Work with Mile6 Founder Tim Haak

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