Have you ever been forced to sit through hours of training because someone in another department made a mistake that has nothing to do with you? This &#8220;fire hose&#8221; approach that organizations sometimes take to address problems is surprisingly common. In our first episode of a series on the psychology of human-centered design,  <a href="https://www.npr.org/podcasts/381443482/two-guys-on-your-head" target="_blank">Two Guys on Your Head</a>, <a href="https://liberalarts.utexas.edu/psychology/faculty/markman" target="_blank">Dr. Art Markman</a>, <a href="https://music.utexas.edu/about/people/duke-robert" target="_blank">Dr. Bob Duke</a>, and <a href="https://www.rebeccamcinroy.com/" target="_blank">Rebecca McInroy</a> look at how well-meaning administrative decisions can miss the mark, waste time, and forget that people are, well, human.
The post <a href="https://kutkutx.studio/two-guys-on-your-head/human-centered-design-administration">Human-Centered Design: Administration</a> appeared first on <a href="https://kutkutx.studio">KUT & KUTX Studios -- Podcasts</a>.

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