Discover the extraordinary journey of&nbsp;Jonathan Shroyer, Co-founder of Quimbi AI.&nbsp;This episode explores how growing up in a massive family taught him the importance of influence over command, which he later applied in his career by intentionally mastering emotional intelligence. Learn his powerful strategy for creating "bi-directional value" for customers and talent, his belief that data -&nbsp;not your product -&nbsp;is your company's secret weapon, and the essential leadership attribute he credits for his success across global companies like Microsoft and Symantec. Hear his inspiring personal story, rooted in hope, which fuels his pioneering spirit to reverse-engineer the future of customer experience with agentic AI.Guest Links:<ul><li><a href="https://www.linkedin.com/in/chiefcxofficer/" target="_blank">Jonathan’s LinkedIn</a></li><li><a href="https://www.quimbi.ai/" target="_blank">Quimbi.ai</a></li><li>Book: <a href="https://www.amazon.com/Little-Lion-Lioness-Llama-Based-ebook/dp/B0BZGN6YRT?ref_=ast_author_dp&th=1&psc=1" target="_blank">The Little Lion, Lioness, and Llama: Based on a true story</a></li></ul>Credits:&nbsp;Host: Lisa Nichols, Executive Producer: Jenny Heal, Marketing Support: Landon Burke and Joe Szynkowski, Podcast Engineer: Portside Media

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Unlocking Bi-Directional Value w/ Jonathan Shroyer

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