Boiling briskets for five hours, escorting obnoxious customers to the door, and preserving the ritual of saying "hello" with Steven Peljovich, who runs <a href='https://michaelsdelibrookline.com/'>Michael's Deli</a> in Boston. What makes a deli different from a sandwich shop? And, until recently, why did he resist taking orders online?Read <a href='https://www.servernotservant.com/2017/12/23/kindness-in-boston-restaurants-captured-by-kara-baskin-for-the-boston-globe/'>The Boston Globe story</a> that Steven mentioned about longtime customer Rita Manor.IF YOU LIKE THIS EPISODE: Check out what it's like to be a <a href='https://www.whatitsliketobe.com/2246914/episodes/13768110-a-stadium-beer-vendor'>stadium beer vendor</a>, a <a href='https://www.whatitsliketobe.com/2246914/episodes/16850184-a-barman'>barman</a>, or an <a href='https://www.whatitsliketobe.com/2246914/episodes/15373396-an-ice-cream-truck-driver'>ice cream truck driver</a>.GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ask you to answer two questions: 1. What’s a word or phrase that only someone from your profession would be likely to know and what does it mean? 2. What’s a specific story you tell your friends that happened on the job? It could be funny, sad, anxiety-making, pride-inducing or otherwise. We can’t respond to every message, but we do listen to all of them! We’ll follow up if it's a good fit.

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