In this episode of The Nonprofit Exchange, I had the privilege of speaking with Noel Massey, a seasoned leader with over 42 years of experience at UPS. Noel shared his journey from a college student working to pay for his education to becoming a high-level executive, emphasizing the importance of value-based leadership throughout his career.
We delved into the concept of leadership as the ability to influence individuals and groups towards positive outcomes. Noel highlighted that effective leadership is not just about authority but about coaching and developing those under your guidance. He stressed the significance of understanding the "terms and conditions" that individuals bring to their roles, which are essential for building trust and high-performing teams.
Noel's insights are particularly relevant for nonprofit leaders, many of whom may be newly promoted and navigating their first leadership roles. He discussed the importance of establishing congruence in values within a team and provided practical advice on how to engage with team members to foster a culture of integrity, ethics, and open communication.
We also explored the themes from Noel's book, "Tyler, Congrats, You've Been Promoted," which serves as a guide for new leaders and their teams. He emphasized that leadership is a continuous journey of development and that leaders must invest in their people to expect a return in effort and commitment.
As we wrapped up, Noel left us with two key takeaways: the necessity of understanding the terms and conditions of those you lead and the fundamental principle that you cannot hope to get more than you give. This conversation was rich with insights and practical strategies for anyone looking to enhance their leadership skills, especially in the nonprofit sector.
I encourage our listeners to check out Noel's website, noelmassey.com, for more resources, including his masterclass and book, to further their leadership journey. Thank you for joining us on The Nonprofit Exchange! Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

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Terms and Conditions of Value-Based Leadership, Part 2

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