<a href="https://twitter.com/baptistejamin?lang=en">Baptiste Jamin</a> co-founded <a href="https://crisp.chat/en/">Crisp</a> with a friend he met in high school. Highlights (go straight to 🔥 for the best stuff):<ul>
<li>1:42 – Crisp competes with massive companies: Zendesk, HelpScout, Intercom</li>
<li>2:52 – How did Crisp get started? (they started young!)</li>
<li>4:40 – The key insight that lead them to start Crisp 🔥</li>
<li>7:03 – "Being young and in France, how much did you know about the startup ecosystem?"</li>
<li>9:39 – How they bootstrapped Crisp in their twenties 🔥</li>
<li>12:52 – Market insights and how they found their first customers 🔥</li>
<li>16:02 – How they got a surge of new customers 🔥</li>
<li>22:39 – Why Crisp charges LESS than their competitors 🔥</li>
<li>30:14 – What it's like to have a customer base that is comprised of many niches 🔥</li>
<li>32:30 – How does a small team ship such high-quality software? 🔥</li>
<li>35:06 – Marketing strategy and tactics for small SaaS companies 🔥</li>
<li>40:36 – Key insight on Crisp's "job to be done." 🔥</li>
<li>45:52 – Crisp's simple sales trick for closing more deals 🔥</li>
<li>50:58 – Why some EU countries have an advantage in product differentiation 🔥</li>
<li>101:54 – Emerging global SaaS markets you might not have heard about</li>
</ul>What should we talk about next?<ul>
<li>Twitter: <a href="https://twitter.com/buildyoursaas">@buildyoursaas</a>, <a href="https://twitter.com/mijustin">@mijustin</a>, <a href="https://twitter.com/jonbuda">@jonbuda</a>, <a href="https://twitter.com/jsonperl">@jsonpearl</a>, and <a href="https://twitter.com/helenryles">@helenryles</a>
</li>
<li>Leave a review/comment <a href="https://www.podchaser.com/podcasts/build-your-saas-bootstrap-in-2-636493">on Podchaser</a>; it's like Reddit, but for podcasts.</li>
<li>Email us: support@transistor.fm</li>
</ul>Thanks to our monthly supporters:<ol>
<li>Jason Charnes</li>
<li>Mitchell Davis from <a href="http://recruitkit.com.au/">RecruitKit.com.au</a>
</li>
<li>Marcel Fahle, ​​<a href="https://wearebold.af/">wearebold.af</a>
</li>
<li>Alex Payne</li>
<li>Bill Condo</li>
<li>Anton Zorin from <a href="https://www.prodcamp.com/">ProdCamp.com</a>
</li>
<li>Harris Kenny, <a href="https://introcrm.com/podcast/">Intro CRM podcast</a>
</li>
<li>Oleg Kulyk</li>
<li>Ethan Gunderson</li>
<li>Ward Sandler, <a href="https://www.memberspace.com/">Memberspace</a>
</li>
<li>Russell Brown, <a href="https://photivo.com/">Photivo.com</a>
</li>
<li>Noah Prail</li>
<li>Colin Gray</li>
<li>Austin Loveless</li>
<li>Michael Sitver</li>
<li>Paul Jarvis and Jack Ellis, <a href="https://usefathom.com/ref/EJPZOB">Fathom</a>
</li>
<li>Dan Buda</li>
<li>Darby Frey</li>
<li>Adam DuVander</li>
<li>Dave Giunta (JOOnta)</li>
<li>Kyle Fox <a href="https://www.getrewardful.com/?via=justin">GetRewardful.com</a>
</li>
</ol>Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: <a href="https://transistor.fm/justin">transistor.fm/justin</a><a href="https://www.patreon.com/jonjustin" rel="payment" title="★ Support this podcast on Patreon ★">★ Support this podcast on Patreon ★</a>

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