In this engaging podcast episode, host Karen welcomes Colleen Stanley to discuss the crucial role of emotional intelligence (EI) amidst the rise of artificial intelligence (AI) in the sales industry. Colleen shares insights from her books, emphasizing the importance of empathy, self-awareness, and other soft skills for sales professionals and leaders. They explore practical strategies for integrating EI into everyday sales practices, overcoming the 'knowing and doing' gap, and fostering a balanced, human-centric approach in a technologically advanced world.00:00 Introduction and Personal Anecdote00:42 The Importance of Emotional Intelligence in Sales02:10 Understanding Emotional Triggers and Execution04:40 Empathy and Self-Awareness in Sales07:10 The Role of Reflection and Self-Improvement09:16 Accountability and Ownership in Sales14:27 Balancing Technology and Human Impact17:15 Leadership and Delegation Skills25:34 Defining Honesty in Leadership25:46 Living Your Values26:08 Creating a Culture of Candor28:06 Onboarding and Emotional Intelligence29:48 Teaching Empathy in Sales31:45 The Myth of Multitasking33:24 Self-Awareness and Empathy34:27 Slowing Down to Speed Up38:03 Morning Rituals for Success43:54 Aligning Actions with Purpose45:48 Balancing AI and EI in Sales48:11 Final Thoughts and ResourcesFor more content like this, join hundreds of other subscribers to <a href='https://k2salesacademy.com/'>The K2 Sales Academy.</a> Our subscription based on line sales training platform. $495/year unlocks the Fundamentals of Sales program with built in knowledge checks, resource folder with scripts, templates and checklists as well as regular webinars. 1:1 and group coaching packages available as well. To access our free one week Trial visit <a href='https://k2salesacademy.com/'>The K2 Sales Academy</a>

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Harnessing Emotional Intelligence in the Age of AI with Colleen Stanley

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