Psychological tricks and traps using deceptive website design techniques are starting to overwhelm online shopping.What&#x27;s being termed &#x27;dark patterns&#x27; are becoming increasingly prevalent on shopping websites as online businesses scramble for your dollarsGuests:<ul><li>Chris Shulz - <a href="https://www.consumer.org.nz/topics/our-writers">Consumer NZ senior investigative journalist</a></li><li>Alex Sims - University of Auckland commercial law professor</li></ul>Learn More:<ul><li>Read Consumer NZ&#x27;s Invisible Influence report <a href="https://www.consumer.org.nz/articles/online-dark-designs-have-cost-new-zealanders-millions">here</a></li><li><a href="https://academic.oup.com/jla/article/13/1/43/6180579">Here&#x27;s </a>the report Alex mentioned that found websites using dark patterns had double, sometimes quadruple participation rate compared to websites that didn&#x27;t</li><li>Read more about the Hello Fresh case <a href="https://www.rnz.co.nz/news/business/576117/hellofresh-fined-845-000-after-cold-calls-said-to-mislead-customers">here</a></li></ul>Find The Detail on <a href="https://newsroom.co.nz/category/podcasts/podcast-the-detail/">Newsroom </a>or <a href="https://www.rnz.co.nz/news/thedetail">RNZ </a><a href="https://www.rnz.co.nz/podcast/the-detail?share=e18eabd8-e3a8-44b8-9e79-6842b68bb95d">Go to this episode on rnz.co.nz for more details</a>

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