I am excited to have <a href= "https://www.linkedin.com/in/ryandjohnson/">Ryan Johnson</a>, who is the Chief Product Officer at CallRail, an AI-powered lead intelligence platform serving 200,000+ businesses with over $100M ARR. In this conversation, Ryan Johnson, Chief Product Officer at CallRail, shares his journey from finance to product management, discussing the evolution of CallRail from a call tracking service to a lead intelligence platform. He emphasises the importance of scaling product organisations, balancing sales and product-led growth, and navigating the challenges posed by AI disruption. Ryan also delves into pricing strategies, monetisation challenges in B2B SaaS, and the significance of a cohesive engineering, product, and design team structure. He highlights the role of self-reported attribution in marketing and draws parallels between racing and product management, underscoring the need for incremental improvements and customer obsession. Timestamps 03:30 Scaling Product Organizations: Lessons from Banjo 06:54 The Evolution of CallRail: From Call Tracking to Lead Intelligence 10:47 Balancing Sales and Product-Led Growth 13:12 AI Disruption in the Search Industry 15:53 Pricing Strategies in a Scaling Company 19:01 Challenges in Monetization and Standardization 22:44 Organizational Structure for Product Velocity 25:26 Agile Experimentation in AI-Enabled Organizations 26:16 Navigating Unit Economics in the Age of AI 28:45 Decisions That Drive Cost Efficiency 31:57 Product Strategy Across Different Stages 36:06 Balancing Partnerships and Product Simplicity 38:33 Solving Attribution Challenges with Conversation Intelligence 42:31 Racing Towards Product Market Fit 45:10 Reflections on Career Growth and Learning Ryan's Links LDN/ X – <a href= "https://www.linkedin.com/in/ryandjohnson/">https://www.linkedin.com/in/ryandjohnson/</a> Website –<a href= "https://www.callrail.com/">https://www.callrail.com/</a> My Links Podcast: <a href="https://lifeselfmastery.com/itunes" rel= "nofollow ugc noopener">https://lifeselfmastery.com/itunes</a> Newsletter: <a href= "https://partner-grow.beehiiv.com/subscribe">https://partner-grow.beehiiv.com/subscribe</a> YouTube: <a href="https://lifeselfmastery.com/y" rel= "nofollow ugc noopener"> youtube.com/lifeselfmastery</a> Twitter: <a href="https://twitter.com/rohitmal" rel= "nofollow ugc noopener">https://twitter.com/rohitmal</a> LinkedIn: <a href= "https://www.linkedin.com/in/rohit857/">https://www.linkedin.com/in/rohit857/</a>

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Scaling Product Organizations in the Age of AI with CallRail's Ryan Johnson

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