Hey everyone, it’s Nilay. I’m back from parental leave, and I’m really excited to jump back into Decoder. Today’s episode is a special one: I’m talking to Zocdoc CEO Oliver Kharraz, and we chatted live on stage at the TechFutures conference in New York City. 
You’re almost certainly familiar with ZocDoc — it’s a platform that helps people find and book appointments with doctors. It’s a classic of the early app economy. The big difference is that Zocdoc plugs into the U.S. healthcare system, which is of course a giant mess, and that means Zocdoc has a big moat. So we talked about competition, navigating the US healthcare system, and, of course, what AI is doing to medicine. 
Links: 
<ul>
 <li>"Superhuman" AI could transform medicine, Zocdoc CEO says | <a href="https://www.axios.com/2025/05/14/zocdoc-oliver-kharraz-future-of-health">Axios</a>
</li>
 <li>How AI is changing your doctors appointments | <a href="https://www.fastcompany.com/91329022/how-ai-is-changing-doctors-appointments-ai-and-doctors-appointments">Fast Company</a>
</li>
 <li>This Strategy ‘Nearly Killed’ Zocdoc. | <a href="https://www.inc.com/annabel-burba/this-strategy-nearly-killed-zocdoc-how-it-recovered-and-became-a-1-8-billion-business/91210543">Inc.</a>
</li>
 <li>Zocdoc Turns 18 | <a href="https://www.linkedin.com/posts/kharraz_today-zocdoc-turns-18-birthdays-are-a-activity-7374436230681350144-r5QV/?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAEDaWMBdkw8GufBA_HDWxRsVINyyxPNi1w">Oliver Kharraz / LinkedIn</a>
</li>
 <li>Meet Zo, the AI Phone Assistant for healthcare | <a href="https://www.zocdoc.com/about/ai-phone-assistant/">Zocdoc</a>
</li>
</ul>
Credits:
Decoder is a production of The Verge and part of the Vox Media Podcast Network.
Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright. 
The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices">podcastchoices.com/adchoices</a>

Podurama

Home

Trending

Personal

Your Podcasts

New Episodes

My Files

Favourite Episodes

Tags (Folders)

Recently Played

Bookmarks

Followed Playlists

Zocdoc CEO: "Dr. Google is going to be replaced by Dr. AI"

Decoder with Nilay Patel

AI Chapters

AI Insights

Reviews