Pouring pints for thirsty tourists, defusing situations with drunk patrons, and finding flow in the Friday night rush with Brian Wynne, a barman in Dublin. What caused one customer to throw a dog at Brian? And what is "craic"?If you'd like to reach-out to Brian, we'll pass along your note. Just email dan@whatitslike.comNEW BOOK ALERT! You may be aware that I’ve written or co-written five business books, including <a href='https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765'>The Power of Moments</a> and <a href='https://www.amazon.com/Made-Stick-Ideas-Survive-Others/dp/1400064287'>Made to Stick</a>. I’ve got a sixth book out now called RESET: How to Change What’s Not Working. It’s a book intended to help you and your team get unstuck, to overcome the gravity of the way things have always worked. Learn more about the book and <a href='http://whatitslike.com/book'>order it here</a>. You can also listen to it on <a href='https://www.amazon.com/Reset-How-Change-Whats-Working/dp/B0D682KPDZ/ref=tmm_aud_swatch_0?_encoding=UTF8&sr='>Audible</a> and at <a href='https://books.apple.com/us/audiobook/reset-unabridged/id1749909580'>Apple Books</a>. Got a comment or suggestion for us? You can reach us via email at jobs@whatitslike.com Want to be on the show? Leave a message on our voice mailbox at (919) 213-0456. We’ll ask you to answer two questions: <ul> <li>What do people think your job is like and what is it actually like?</li> <li>What’s a word or phrase that only someone from your profession would be likely to know and what does it mean?</li> </ul>

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