What would you do if you paid for a sofa but only half of it showed up, and the company refused to fix it? In this episode, we tell the full story of our months-long battle with Sam’s Club, from endless customer service runarounds to finally getting justice through PROFECO’s online complaint system. This episode will give you a clear picture of how to protect yourself as a consumer and make sure big companies don’t take advantage of you, whether you live in Mexico or plan to shop here.Key Takeaways:<ul><li>How to file a consumer complaint in Mexico through PROFECO’s ConciliaNet platform.</li><li>What your rights are when companies fail to deliver a product or service.</li><li>Why persistence (and knowing the law) can make all the difference when dealing with customer service issues.</li></ul>Relevant Links And Additional Resources:<ul><li><a href='https://spanishandgo.com/podcast/protect-yourself-from-scams-with-profeco'>222 – Protégete de las Estafas con la PROFECO | Protect Yourself from Scams with PROFECO</a></li><li><a href='https://spanishandgo.com/membership'>Level up your Spanish with our Podcast Membership</a><ul><li>Get the full transcript of each episode so you don’t miss a word</li><li>Listen to an extended breakdown section in English going over the most important words and phrases</li><li>Test your comprehension with a multiple choice quiz</li></ul></li></ul><a rel="payment" href="https://spanishandgo.com/support-us">Support the show</a>

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La Saga del Sillón y la PROFECO Parte I - The Saga of the Couch and PROFECO, Part I

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