Parents, students, staff, and community partners judge your school long before anyone sets foot on campus. A snappy email reply, a friendly “How can I help?” at the front desk, or a quick website update can build trust—or break it. In public education, good enough is yesterday’s news. Families today expect concierge-level support, and the schools that deliver consistent, positive school customer service win enrollment, loyalty, and word-of-mouth gold.Here are the first three building blocks of School Webmasters’ customer-service playbook. For more information or help with your school website, contact School Webmasters at 888.750.4556 or visit www.SchoolWebmasters.com and request a quote!

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School Customer Service Training, Part 1

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