More companies are turning to refurbished and second-source equipment, but what’s driving the shift? And how has the industry evolved over the years? AJ Witt speaks with Neil Peters-Michaud (Cascade Asset Management), to talk about the changing landscape of ITAD, how COVID-19 reshaped supply chains, and why reuse and refurbishment are becoming the new normal.

"COVID forced the industry to focus more on repair and refurbishment—because when new devices weren’t available, reuse became essential." – Neil Peters-Michaud

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