“ You're on your own as a business owner. You're trying to figure out, there's no course that anybody gives you to tell you how to be a business owner.” -Lynn Gagne-Webb In the first of a two-part series, Lynn Gagne-Webb, founder of Custom Bookkeeping, shares her journey from the corporate world to running and selling a successful bookkeeping firm. As well, Lynn dives into her unique approach to building a team, and reveals how creating a culture of trust and flexibility helped her attract and keep loyal staff for years. In this episode, you’ll also learn... <ul> <li style="font-weight: bold;">The struggles of being a business owner</li> <li style="font-weight: bold;">The importance of taking CEO time to review your own business health</li> <li style="font-weight: bold;">  How to focus on leading your business</li> </ul> To learn more about Lynn, click <a style= "font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;" href="https://cbooks.ca/about-us/" target="_blank" rel= "noopener">here</a>. Connect with her on <a href= "https://www.linkedin.com/in/lynngagnewebb/?originalSubdomain=ca" target="_blank" rel="noopener">LinkedIn</a>. Time Stamp 01:23 – Lynn shares her journey from corporate to entrepreneurship 03:37 – Lynn’s vision for supporting small business owners 04:18 – The challenges of being on your own as a business owner 05:22 – Why small businesses struggle & how lack of knowledge hurts them most 06:41 – Getting caught up in growth & forgetting to review your own numbers 07:51 – The value of CEO days & looking at your business health 08:49 – Why even bookkeepers shouldn’t do their own books 10:17 – The difference between detail-oriented & problem-solving bookkeepers 12:22 – Knowing your strengths & weaknesses as an owner 15:38 – Lynn’s hiring experiences & lessons learned in building a team 18:14 – How flexibility & trust created a loyal workforce 22:12 – The impact of culture on retention & business success

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EP486: Lynn Gagne-Webb – Building & Selling A Bookkeeping Firm - Part 1

The Successful Bookkeeper Podcast

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