Remember 'performance support'? Amid all the talk of AI, adaptive learning, and skills, it's kind of been forgotten.But not by us! Or by respondents to Don Taylor's<a href="https://donaldhtaylor.co.uk/research_base/global-sentiment-survey-2025/"> Global Sentiment Survey</a>, who ranked it 11th hottest trend this year (up two from last year).In the first of a two-part series of crossover episodes with our partner MindTools, Adam sits down with Ross G and Paul to discuss:<ul><li>What makes great performance support?</li><li>What conditions make performance support effective?</li><li>What role does AI play in all this?</li></ul>To find out more about the performance support available for leaders and managers, from Mindtools, visit <a href="https://www.mindtools.com/">mindtools.com</a>. And, good news! You can now add <a href="https://www.assembleyou.com/products/microsoft-shorts-365-library">Microsoft Shorts from Assemble You</a> to your subscription.During this episode, Ross G discussed <a href="https://en.wikipedia.org/wiki/Extended_mind_thesis">extended cognition</a> and the <a href="https://en.wikipedia.org/wiki/Productivity_paradox">productivity paradox</a>.Paul discussed <a href="https://enterprise-knowledge.com/performance-support-learning-not-required/">Gloria Gery's definition of performance support</a>.Ross also discussed the book <a href="https://trainlikeamarketer.com/">Think Like a Marketer, Train Like an L&D Pro</a>, and our 2016 report '<a href="https://www.dropbox.com/scl/fi/v2rvvfffx8sje9z0c5nv5/Secret-Learning-Life-of-UK-Managers.pdf?rlkey=4uyr16wruty88hmq6w7uktmhb&st=3rbagyl8&dl=0">The Secret Learning Lives of Managers</a>'.We also discussed the World Economic Forum's '<a href="https://www.weforum.org/publications/the-future-of-jobs-report-2025/">Future of Jobs 2025</a>' report.And in 'What I Learned This Week', Paul recommended the book <a href="https://www.audible.co.uk/pd/Kill-the-Unicorn-Audiobook/B0CBCMYSBP">Kill the Unicorn</a>, and Adam recommended <a href="https://www.anxiousgeneration.com/">The Anxious Generation</a>.If you'd like to share your thoughts on this episode, connect with us on LinkedIn: <ul><li><a href="https://www.linkedin.com/in/ross-garner/">Ross Garner</a></li><li><a href="https://www.linkedin.com/in/pbuller/">Paul Buller</a></li><li><a href="https://www.linkedin.com/in/adamlacey/?originalSubdomain=uk">Adam Lacey</a></li></ul>

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