Welcome back to The Superhumanize Podcast. I am so deeply honored to have you with me today for a conversation that is close to the very core of what it means to be human.My guest is Dr. Hsien Seow, Canada Research Chair in Palliative Care and Health System Innovation, Professor at McMaster University, and one of the foremost voices reimagining how we approach serious illness and end-of-life care. His work transcends the medical system, inviting us to see palliative care not as surrender, but as a path to reclaiming agency, dignity, and meaning, even, and perhaps especially, in life’s most vulnerable chapters.Dr. Seow’s book, Hope for the Best, Plan for the Rest, co-authored with Dr. Samantha Winemaker, is a guide to navigating life-changing diagnoses with clarity, courage, and grace. It offers seven keys to transform the illness journey from one of fear and disempowerment to one of hope and preparedness.In today’s conversation, we explore the paradigm shifts needed in healthcare, the deeper truths mortality can teach us about life, and how we can each become active architects of our own experience, even when the path ahead feels out of our control.This episode is about much more than palliative care. It is about what it means to live fully awake to our finite nature, and to love, decide, and be present with the preciousness of this human life.Episode Highlights:02:30 – Realizing a disconnect: the moment Hsien noticed future doctors weren’t trained to talk about dying, sparking his mission to change the system.04:00 – What palliative care really means: an approach that centers on the full human experience—emotional, spiritual, social—not just medical intervention.06:30 – Why timing matters: most people meet palliative care too late. Hsien and his colleague Dr. Sammy Winemaker push for earlier integration.07:15 – The key concept: “Hope for the best, plan for the rest” — balancing optimism with informed planning.08:30 – Reclaiming power from the medical system: how patients and families can move from passive to activated roles.10:00 – “Zooming out” to see the big picture: why asking what stage you’re in is essential to living fully.12:15 – How to move from silence to agency: the role of courageous conversations in healing.14:45 – The ripple effect: illness doesn’t just affect the patient—it shapes families and communities.16:30 – Family dynamics and understanding: how knowing someone’s coping style reduces conflict and increases compassion.20:00 – What to do when the patient avoids discussion: using gentle invitations instead of confrontations.25:00 – Real-life application: how Hsien’s own family used these principles to navigate care with love and tact.27:30 – Cultural myths and medical systems: how we've lost the communal experience of dying and what needs to change.30:15 – Reframing grief and loss: learning from everyday changes how to prepare for bigger transitions.32:30 – Dying as sacred: honoring diversity in spiritual beliefs and values through customized care.34:45 – The invisible load: recognizing and supporting family caregivers before burnout sets in.38:30 – Revisiting roles and expectations: how adaptability sustains families through long-term illness.40:00 – Everyday palliative care: acts of love like cooking, walking a pet, or simply being present.42:00 – Customize your order: bringing your whole self—values, beliefs, and personality—into your care.44:30 – One key question: “What do I need to know about you to give you the best care possible?”46:00 – The central truth: in the end, it’s not about things—it’s about love, presence, and purpose.48:00 – What Hsien would tell his younger self—and all of us—about listening to the quiet voice of purpose.49:15 – The Waiting Room Revolution: Hsien’s vision for a global movement to humanize the experience of illness and empower patients everywhere.Resources:The Waiting Room Revolution Websitehttps://www.waitingroomrevolution.com/Book: Hope for the Best, Plan for the Rest by Dr. Hsien Seow and Dr. Sammy Winemakerhttps://www.amazon.com/Hope-Best-Plan-Rest-Revolution/dp/1774583086The Waiting Room Revolution Podcasthttps://www.waitingroomrevolution.com/podcastAmbassador Program & Free Workshop Materialshttps://www.waitingroomrevolution.com/ambassadorsDr. Hsien Seow’s Faculty Profile at McMaster Universityhttps://healthsci.mcmaster.ca/palliativecare/team/faculty/hsien-seowhttps://superhumanize.com

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The Courage to Live Fully: Dr. Hsien Seow on Final Days, Mortality, and Finding Meaning Beyond Fear

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