In this episode, we dive into how to turn order tracking from a common customer service headache into a powerful engine for repeat sales and revenue growth.  Andrey, founder of parcelous.com, shares the major mistakes online sellers make after an order is placed and how a branded tracking page can solve customer frustration while simultaneously generating up to 10% more revenue.  He reveals strategies for seamless integration, overcoming international shipping complexities, and using smart email notifications to drive upselling. Topics discussed in this episode:  <ul><li>Why neglecting post-purchase attention loses golden revenue opportunities. </li><li>What messy international tracking does to ruin the customer experience. </li><li>How a tracking page's upselling block generates additional revenue. </li><li>What smart email notifications do to boost revenue via Klaviyo integration. </li><li>How Parcelous finds every possible carrier for multi-country shipments. </li><li>Why optimization can lead to up to 8-10% in additional revenue. </li><li>How dropshippers can hide Chinese origin and carrier statuses. </li><li>What custom statuses do to keep customers calm during shipping delays.  </li></ul>Links & Resources Website: <a href='https://www.parcelous.com/'>https://www.parcelous.com/</a> Shopify App Store: <a href='https://apps.shopify.com/parcelous'>https://apps.shopify.com/parcelous</a><a href='https://twitter.com/gptwinr'> </a> Get access to more free resources by visiting the show notes at <a href='https://tinyurl.com/544yfzy4'>https://tinyurl.com/544yfzy4</a>______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at <a href='https://tinyurl.com/ecb-apple-podcasts'>https://tinyurl.com/ecb-apple-podcasts</a> Join our Free Newsletter: <a href='https://newsletter.ecommercecoffeebreak.com/'>https://newsletter.ecommercecoffeebreak.com/</a> Support The Show On Patreon: <a href='https://www.patreon.com/EcommerceCoffeeBreak'>https://www.patreon.com/EcommerceCoffeeBreak</a> Partner with us: <a href='https://ecommercecoffeebreak.com/partner-with-us/'>https://ecommercecoffeebreak.com/partner-with-us/</a>

The Hidden Post-Purchase Tool That Boosts Revenue 10% | Why Bad Tracking Hurts CX, How Tracking Upsells Boost Sales, How Smart Tracking Emails Drive Revenue, What Basic Tweaks Add 3%, Why Full Optimization Adds 8–10% (#443)

Podurama

Home

Trending

Personal

Your Podcasts

New Episodes

My Files

Favourite Episodes

Tags (Folders)

Recently Played

Bookmarks

Followed Playlists

The Hidden Post-Purchase Tool That Boosts Revenue 10% | Why Bad Tracking Hurts CX, How Tracking Upsells Boost Sales, How Smart Tracking Emails Drive Revenue, What Basic Tweaks Add 3%, Why Full Optimization Adds 8–10% (#443)

Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast

AI Chapters

AI Insights

Reviews