What You’ll Learn<ul><li>Why sustainability wasn’t the initial growth lever and how ThredUp found product-market fit by prioritizing value and convenience.</li><li>The pivotal shift from a peer-to-peer marketplace to an asset-backed resale model through bag-drop logistics.</li><li>How ThredUp scaled partially automated distribution centers to process over 100,000 unique items daily.</li><li>The key metrics that balance throughput, speed, and quality in large-scale resale operations.</li><li>How generative AI and visual search transformed discovery, personalization, and customer confidence.</li><li>The cultural practices — hackathons, AI bootcamps, and atomic building blocks — that sustain innovation and rapid adoption internally.</li><li>How Resale-as-a-Service enables major brands like Madewell to run white-labeled resale programs powered by ThredUp’s technology and operations.</li></ul>Highlights<ul><li>00:00 – Introduction: Dan’s 15-year journey at ThredUp</li><li>02:00 – Why sustainability alone didn’t drive growth</li><li>04:00 – The bag-drop pivot: asset-backed vs. P2P resale</li><li>07:30 – Marketplace dynamics: limited buyer-seller overlap</li><li>09:00 – Jobs-to-be-done thinking & unlearning old models</li><li>12:00 – Scaling ops: from scrappy warehouses to the world’s largest clothing carousel</li><li>17:00 – Throughput vs. quality: metrics that matter</li><li>21:00 – AI-powered search & discovery: cottagecore to mermaidcore</li><li>26:30 – Internal AI adoption: hackathons & “atomic building blocks”</li><li>33:30 – Building a culture of innovation and infinite learning</li><li>36:30 – Resale-as-a-Service for brands like Madewell</li><li>39:30 – Future of shopping: agentic AI and frictionless commerce</li><li>42:00 – Shoptalk Fall preview + closing thoughts</li></ul>Quotes<ul><li>[00:02:30]: “Even if someone cares about the planet... we did not find product-market fit. We had to work a lot early on to better understand the needs of both buyers and sellers.” - Dan DeMeyere</li><li>[00:12:15]: “It was a little bit like jumping out of an airplane and just having trust in ourselves that we're gonna build or find a parachute before we hit the ground.” - Dan DeMeyere</li><li>[00:20:30]: “Trust is so important, especially in the used space. We have to become clever in helping customers feel confident with the potential fit and flattery of every item.” - Dan DeMeyere</li><li>[00:39:30]: “If your core experience can be improved through AI, why do you need to put ‘AI’ on the website? It’s about the value you bring, the job they’re hiring you for.” - Dan DeMeyere</li></ul>About the GuestDan DeMeyere is the Chief Product and Technology Officer at ThredUp, a leading online resale platform pioneering sustainable fashion through technology and operational innovation. With 15 years at ThredUp starting from its inception, Dan has overseen the company’s evolution from a peer-to-peer marketplace into a high-velocity, AI-enabled resale giant processing over 100,000 items daily. He is passionate about customer-centric product development and leveraging AI to transform retail experiences at scale.Links Mentioned- ThredUp: <a href="https://www.linkedin.com/company/thredup/">https://www.linkedin.com/company/thredup/</a>- Dan DeMeyere on LinkedIn: <a href="https://www.linkedin.com/in/dandemeyere/">https://www.linkedin.com/in/dandemeyere/</a>👉 Don’t forget to join us at Shoptalk Fall, October 16–18 in Chicago!🎟️ Grab your tickets here: <a href="https://fall.shoptalk.com/tickets">https://fall.shoptalk.com/tickets</a>Featured Sessions at Shoptalk Fall:<ul><li>Harshida Acharya, Partner & CSO at Fulfillment IQ – Scenario Planning in a Volatile World</li><li>Ninaad Acharya, Co-Founder & CEO at Fulfillment IQ – Supply Chain Agility in the Age of Disruption</li><li>Dan DeMeyere, Chief Product and Technology Officer at ThredUp – Retail Intelligence: What AI Can – and Can’t – Do Today</li><li>James Reinhar, Founder & CEO at ThredUp – Leading Through Culture Shifts</li></ul>Check the full agenda <a href="https://fall.shoptalk.com/agenda">here</a>.
Subscribe and Keep Learning!If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on <a href="https://www.linkedin.com/company/the-ecom-logistics-podcast">LinkedIn</a> and <a href="youtube.com/@ecomlogisticspod?sub_confirmation=1 ">YouTube</a>

Podurama

Home

Trending

Personal

Your Podcasts

New Episodes

My Files

Favourite Episodes

Tags (Folders)

Recently Played

Bookmarks

Followed Playlists

How ThredUp Processes 100,000 Items a Day with AI and Automation

eCom Logistics Podcast

AI Chapters

AI Insights

Reviews