Effective and productive teams and relationships are based on the ability to communicate safely and to fail successfully. In this episode, <a href="https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6451" rel="noopener noreferrer" target="_blank">Amy Edmondson</a>, a professor at Harvard Business School and author of <a href="https://amycedmondson.com/books/" rel="noopener noreferrer" target="_blank">The Right Kind of Wrong</a>: The Science of Failing Well, shares profound insights on the different types of failure—basic, complex, and intelligent—and their implications for learning and innovation.&nbsp;In her conversation with host and Strategic Communications lecturer <a href="https://www.gsb.stanford.edu/faculty-research/faculty/matt-forrest-abrahams" rel="noopener noreferrer" target="_blank">Matt Abrahams</a>, Edmonson opens up about her struggles with failure, highlighting the importance of moving from rumination to reflection. This episode offers listeners a comprehensive guide to fostering an environment where failure is not feared but embraced as a crucial step toward growth and success.Episode Reference Links:<ul><li>Amy Edmondson: <a href="https://amycedmondson.com/" rel="noopener noreferrer" target="_blank">Website</a></li><li>Amy’s Books: <a href="https://fearlessorganizationscan.com/the-fearless-organization?utm_medium=cpc&utm_source=google&utm_campaign=activatie&gad_source=1&gclid=Cj0KCQiA5-uuBhDzARIsAAa21T8CjxlGcY9ROm3JsVjxI5J11Xc0EG_6Fi_2h86luRl6Gih_xTcZRQcaAsbHEALw_wcB" rel="noopener noreferrer" target="_blank">The Fearless Organization</a> & <a href="https://amycedmondson.com/books/" rel="noopener noreferrer" target="_blank">Right Kind of Wrong</a>&nbsp;</li><li>Amy’s paper with Ingrid Nembhard: <a href="https://www.researchgate.net/publication/227521893_Making_It_Safe_The_Effects_of_Leader_Inclusiveness_and_Professional_Status_on_Psychological_Safety_and_Improvement_Efforts_in_Health_Care_Teams" rel="noopener noreferrer" target="_blank">Making it Safe: The Effects of Leader Inclusiveness</a>&nbsp;</li><li>Amy’s admired communicator Nicolai Tangen’s podcast: <a href="https://www.nbim.no/en/publications/podcast/" rel="noopener noreferrer" target="_blank">In Good Company</a></li><li>Ep.26 - Words Matter: How to Make Your Communication Inclusive: <a href="https://www.gsb.stanford.edu/insights/words-matter-how-make-your-communication-inclusive" rel="noopener noreferrer" target="_blank">Website</a> / <a href="https://youtu.be/fNidA8lERhM?feature=shared" rel="noopener noreferrer" target="_blank">YouTube</a></li><li>Ep.112 - From Mistakes to “Missed Takes” : <a href="https://youtu.be/GTHgX7DMpeE?feature=shared" rel="noopener noreferrer" target="_blank">Youtube</a>&nbsp;</li></ul>Connect:<ul><li>Email Questions & Feedback&nbsp;>>> thinkfast@stanford.edu</li><li>Episode Transcripts&nbsp;>>><a href="https://www.gsb.stanford.edu/business-podcasts/think-fast-talk-smart-podcast" rel="noopener noreferrer" target="_blank">&nbsp;Think Fast Talk Smart Website</a></li><li>Newsletter Signup + English Language Learning&nbsp;>>><a href="http://fastersmarter.io/" rel="noopener noreferrer" target="_blank">&nbsp;FasterSmarter.io</a></li><li>Think Fast Talk Smart&nbsp;>>><a href="https://www.linkedin.com/showcase/77761391/" rel="noopener noreferrer" target="_blank">&nbsp;LinkedIn Page</a>,&nbsp;<a href="https://www.instagram.com/thinkfasttalksmart/" rel="noopener noreferrer" target="_blank">&nbsp;Instagram</a>,&nbsp;<a href="https://www.youtube.com/playlist?list=PLxq_lXOUlvQDgCVFj9L79kqJybW0k6OaB" rel="noopener noreferrer" target="_blank">YouTube</a></li><li>Matt Abrahams&nbsp;>>><a href="https://www.linkedin.com/in/maabrahams/" rel="noopener noreferrer" target="_blank">&nbsp;LinkedIn</a></li><li>Stanford GSB&nbsp;>>><a href="https://www.linkedin.com/school/stanford-graduate-school-of-business/" rel="noopener noreferrer" target="_blank">&nbsp;LinkedIn</a>&nbsp;&<a href="https://twitter.com/stanfordgsb" rel="noopener noreferrer" target="_blank">&nbsp;Twitter</a></li></ul>Chapters:(00:00:00) IntroductionMatt Abrahams introduces guest Amy Edmondson and her new book the Right Kind of Wrong: The Science of Failing Well.(00:01:38) Psychological Safety Communication StrategiesThe concept of psychological safety and its role in fostering open communication and risk-taking within teams.(00:05:36) Leader's Role in Creating a Safe EnvironmentA leader's role in acknowledging vulnerability and creating a culture of appreciation for candid feedback.(00:08:27) Empowering Every Team MemberBenefits of empowering every team member to contribute to psychological safety.(00:10:46) Understanding FailureThe importance of psychological safety in admitting mistakes and exploring the concept of failure.(00:14:07) Communicating About FailureHow leaders can effectively communicate about failures to encourage team learning and resilience.&nbsp;(00:18:34) Unequal Opportunity to FailThe unequal opportunity to fail, particularly for underrepresented groups.(00:20:39) The Final Three QuestionsAmy Edmondson shares her challenges with failure, a communicator she most admires, and three ingredients to a successful communication recipe.See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer" target="_blank">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer" target="_blank">https://art19.com/privacy#do-not-sell-my-info</a>.

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132. Lean Into Failure: How to Make Mistakes That Work

Think Fast, Talk Smart: Communication Techniques