In the early 90s, cutting-edge advertising agency Chiat/Day announced a radical plan, aimed at giving the company a jolt of creative renewal. They would sweep away corner offices and cubicles and replace them with zany open spaces, as well as innovative portable computers and phones. A brand new era of &ldquo;hot-desking&rdquo; had arrived. Problems quickly began. Disgruntled employees found themselves hauling temperamental, clunky laptops and armfuls of paperwork all over the office; some even had to use the trunks of their cars as filing cabinets. Soon, the unhappy nomads had had enough. Bad execution was to blame for the failure of this &ldquo;playful&rdquo; workspace. But Chiat/Day had made another mistake here, too &ndash; one that was more serious, more fundamental and altogether more common. For a full list of sources for this episode, go to <a href="https://timharford.com/etc/more-or-less/">timharford.com</a>.See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.

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Office Hell: The Demise of the Playful Workspace (Classic)

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