If you’ve ever shipped an AI feature that looked great in testing — only to watch it behave unpredictably in production — you’re not alone.In this episode of IT Visionaries, host Chris Brandt talks with Lawrence Jones, Founding Engineer at incident.io, about the critical gap between AI that demos well and AI that works under pressure. Lawrence shares how his team designs tools that help engineers respond faster, learn from failure, and build systems that don’t crumble when it counts. CHAPTERS / KEY MOMENTS00:00 - AI Chaos & The Mike Tyson Rule00:58 - Meet Lawrence Jones of Incident.io03:14 - From FinTech Outages to Incident Response06:22 - The Biggest Mistake in Incident Management09:08 - Training for Chaos: Game Day Simulations10:31 - Inside the AI SRE System13:01 - What SRE Really Means16:23 - From Prototype to Production AI20:27 - Keeping Up with AI’s Rapid Evolution22:50 - Understanding Vector Databases & Embeddings28:34 - The Architecture Problem: Chaining Prompts at Scale36:11 - Measuring AI Performance & Reliability44:02 - The Future of SRE Meets AI52:10 - Lessons from Real Incidents56:42 - Final Thoughts: Building AI That Works
--&nbsp;This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to <a href="meter.com/itv">meter.com/itv</a> to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at <a href="https://mission.org/">mission.org.</a> Hosted by Simplecast, an AdsWizz company. See <a href="https://pcm.adswizz.com">pcm.adswizz.com</a> for information about our collection and use of personal data for advertising.

Podurama

Home

Trending

Personal

Your Podcasts

New Episodes

My Files

Favourite Episodes

Tags (Folders)

Recently Played

Bookmarks

Followed Playlists

Building AI That Works Under Pressure

IT Visionaries

AI Chapters

AI Insights

Reviews