Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge | Brought to you by <a href="http://linkedin.com/tim" rel="noopener noreferrer" target="_blank">LinkedIn Jobs</a>&nbsp;recruitment platform with 750M users,&nbsp;<a href="http://eightsleep.com/Tim" rel="noopener noreferrer" target="_blank">Eight Sleep’s Pod Pro Cover</a>&nbsp;sleeping solution for dynamic cooling and heating, and <a href="http://publicgoods.com/tim" rel="noopener noreferrer" target="_blank">Public Goods</a>&nbsp;high-quality everyday essentials. More on all three below.Sheila Heen&nbsp;is a&nbsp;New York Times&nbsp;best-selling author, founder of&nbsp;<a href="http://triadconsultinggroup.com" rel="noopener noreferrer" target="_blank">Triad Consulting Group</a>, and a deputy director of the&nbsp;<a href="https://www.pon.harvard.edu/category/research_projects/harvard-negotiation-project/" rel="noopener noreferrer" target="_blank">Harvard Negotiation Project</a>&nbsp;at Harvard Law School, where she has been a member of the faculty for 25 years. Sheila specializes in particularly difficult negotiations, where emotions run high and relationships become strained. She often works with executive teams, helping them to resolve conflict, repair professional relationships, and make sound decisions together. In the public sector, she has provided training for the New England Organ Bank, the Singapore Supreme Court, the Obama White House, and theologians struggling with disagreement over the nature of truth and God.Sheila is co-author of the&nbsp;New York Times&nbsp;bestsellers&nbsp;<a href="https://www.amazon.com/Difficult-Conversations-Discuss-What-Matters/dp/0143118447/?tag=offsitoftimfe-20" rel="noopener noreferrer" target="_blank">Difficult Conversations: How to Discuss What Matters Most</a>&nbsp;and&nbsp;<a href="https://www.amazon.com/Thanks-Feedback-Science-Receiving-Well/dp/0143127136/?tag=offsitoftimfe-20" rel="noopener noreferrer" target="_blank">Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even when it’s off base, unfair, poorly delivered and, frankly, you’re not in the mood)</a>. She has written for the&nbsp;Harvard Business Review&nbsp;and the&nbsp;New York Times&nbsp;— as a guest expert and contributor to the “Modern Love” column — and she has appeared on NPR, Fox News, CNBC’s&nbsp;Power Lunch, and shows as diverse as&nbsp;Oprah&nbsp;and&nbsp;The G. Gordon Liddy Show. She has spoken at the Global Leadership Summit, the Nordic Business Forum, the Smithsonian, Apple, Google, and Microsoft. Sheila is a graduate of Occidental College and Harvard Law School. She is schooled in negotiation daily by her three children.Please enjoy!This episode is brought to you by&nbsp;<a href="http://eightsleep.com/Tim" rel="noopener noreferrer" target="_blank">Eight Sleep</a>!&nbsp;<a href="http://eightsleep.com/Tim" rel="noopener noreferrer" target="_blank">Eight Sleep’s&nbsp;Pod Pro Cover</a>&nbsp;is the&nbsp;easiest and fastest way to sleep at the perfect temperature. 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Multiple people on my team were already using&nbsp;<a href="http://publicgoods.com/tim" rel="noopener noreferrer" target="_blank">Public Goods</a>, and now, so am I.Visit&nbsp;<a href="https://www.publicgoods.com/discount/TIM?redirect=/pages/tim-ferriss?utm_source=podcast&amp;utm_campaign=FERRISS&amp;utm_medium=partner" rel="noopener noreferrer" target="_blank">PublicGoods.com/Tim</a>&nbsp;to receive $20 off the products in your first Public Goods order using code TIM, with no minimum purchase required!&nbsp;*This episode is also brought to you by&nbsp;<a href="https://linkedin.com/Tim" rel="noopener noreferrer" target="_blank">LinkedIn Jobs</a>.&nbsp;Whether you are looking to hire now for a critical role or thinking about needs that you may have in the future,&nbsp;<a href="https://linkedin.com/Tim" rel="noopener noreferrer" target="_blank">LinkedIn Jobs</a>&nbsp;can help. LinkedIn screens candidates for the hard and soft skills you’re looking for and puts your job in front of candidates looking for job opportunities that match what you have to offer.Using LinkedIn’s active community of more than 750 million professionals worldwide,&nbsp;<a href="https://linkedin.com/Tim" rel="noopener noreferrer" target="_blank">LinkedIn Jobs</a>&nbsp;can help you find and hire the right person faster.&nbsp;When your business is ready to make that next hire, find the right person with LinkedIn Jobs. And now, you can post a job for free.&nbsp;<a href="https://linkedin.com/Tim" rel="noopener noreferrer" target="_blank">Just visit LinkedIn.com/Tim</a>.*If you enjoy the podcast, would you please consider&nbsp;<a href="https://podcasts.apple.com/us/podcast/the-tim-ferriss-show/id863897795?mt=2" rel="noopener noreferrer" target="_blank">leaving a short&nbsp;review&nbsp;on Apple Podcasts</a>/iTunes?&nbsp;It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the&nbsp;reviews!For show notes and past guests, please visit&nbsp;<a href="https://tim.blog/podcast/?utm_source=podcast&amp;utm_medium=podcast&amp;utm_campaign=podcast-description" rel="noopener noreferrer" target="_blank">tim.blog/podcast</a>.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at&nbsp;<a href="https://go.tim.blog/5-bullet-friday-1/" rel="noopener noreferrer" target="_blank">tim.blog/friday</a>.For transcripts of episodes, go to&nbsp;<a href="http://tim.blog/transcripts" rel="noopener noreferrer" target="_blank">tim.blog/transcripts</a>.Discover Tim’s books:&nbsp;<a href="http://tim.blog/books" rel="noopener noreferrer" target="_blank">tim.blog/books</a>.Follow Tim:Twitter:&nbsp;<a href="https://twitter.com/tferriss" rel="noopener noreferrer" target="_blank">twitter.com/tferriss</a>&nbsp;Instagram:&nbsp;<a href="https://instagram.com/timferriss/" rel="noopener noreferrer" target="_blank">instagram.com/timferriss</a>Facebook:&nbsp;<a 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#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge

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#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge

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